# Product update: October 2024 See what's new in Starshipit for October: Discover our new integrations, new ways to manage your shipping and some handy updates for popular carriers. Canonical URL: https://starshipit.com/blog-content/product-update-october-2024 **Summary:**_ This Starshipit update highlights Packing Validation (Classic UI) and Improved shipping analytics (Classic UI) for teams using the platform. Review the changes to see which settings, carrier updates or workflow improvements can help your account reduce manual work and improve dispatch accuracy._ ### Starshipit October updates Hey there! 👋 Welcome back to another Starshipit product update. We’re getting into the thick of it with peak season, so this month our team has been hard at work optimising the features you depend on day in and day out. Of course, we’ve also got a number of new features that are sure to simplify your workflow during the busy season (and beyond), like improved analytics for the Classic UI, the ability to customise rates and more. Check out the video for a quick overview of the top new releases or read on for the full list of updates! đŸ”” Top tip! You can now subscribe to receive email notifications for new changelog entries, simply by clicking "Subscribe" at the top of our changelog. - [Subscribe to updates](https://info.starshipit.com/email-signup) - [See full changelog](https://starshipit.canny.io/changelog) ### **In this update** Discover these new features and more: - [Watch the video](#watch-the-video) - [What’s new in Starshipit](#whats-new-in-starshipit) - [New Classic UI features](#classic-ui-features) - [Images on packing slips and packing summaries](#packing-slip-packing-summary-images) - [Customise rates](#customise-rates) - [New reports](#new-reports) - [What’s new: Carriers](#whats-new-carriers) - [Expanded dangerous goods support for CouriersPlease and TNT](#dangerous-goods-support) - [What’s new: Integrations, platforms and apps](#whats-new-integrations) - [Peoplevox updates](#peoplevox-updates) ### **Watch the product update video** Get a quick overview of the top new features in the October product update. ### **What's new in Starshipit** Discover all the new features in Starshipit for October. ### **Packing Validation (Classic UI)** Packing Validation is now available in Classic UI! This feature enables you to verify that all items in an order are correctly packed before dispatch. This tool provides real-time feedback, instantly notifying you of any discrepancies or missing items so you can address issues before orders are sent out. This ensures accurate shipments and helps you reduce errors. ##### Why use Packing Validation? - **Reduce packing errors: **Save money by reducing incorrect orders, which means fewer costly replacements or reshipments. - **Fewer customer service enquiries:** Fewer mistakes lead to fewer customer queries, freeing up your support team. - **Cut down on returns:** Accurate packing means fewer returns, reducing handling costs and streamlining your operations. - **Create happier customers:** By delivering the right products the first time, you'll boost customer satisfaction and retention. ### **Improved shipping analytics (Classic UI)** Analytics is now available in the Classic UI, bringing powerful insights and tracking capabilities directly into Starshipit. ##### Why use shipping analytics? With shipping analytics, you can analyse multiple shipping metrics to improve your delivery experience and make data-driven decisions. For example, view real-life shipping performance data from your business to learn if carriers are meeting key shipping delivery KPIs. ##### Updates for Classic UI include - Improvements to the Dashboard (now called 'Shipping Summary') and a new dashboard called 'Shipping Performance'. - Reports has been moved under 'Analytics' in the navigation. ### **Images on packing slips and packing summaries** Starshipit now supports displaying product images on packing slips and packing summaries for orders imported from Shopify, WooCommerce and eBay. If your products on Shopify, WooCommerce or eBay have images, Starshipit will automatically import and store them in your account. You can then set up your packing slips and packing summaries to display the item images. Simple! - [Read the guide](https://support.starshipit.com/hc/en-us/articles/10764333384719-Images-on-Packing-Slips-and-Packing-Summaries) ### **Customise your rates and carrier services** You can now fully customise your rates and carrier services directly within Starshipit. Unlike live rates at checkout, these changes will be visible in your orders within your Starshipit dashboard. This feature is ideal for those who want to: - Change carrier service display names - Add margins to your rates in the app, including margins that reflect carrier surcharges - Apply margins across child accounts - Hide specific carrier services For more details and setup instructions, check out our support guide. - [Read the guide](https://support.starshipit.com/hc/en-us/articles/10633684708239-Customise-Rates) ### **Own sender number for SMS** You can now send SMS messages from your company name, instead of a random number. This is a great way to ensure a consistent brand experience right through the post-purchase stage. - [Read more](https://feedback.starshipit.com/changelog/use-your-own-sender-number-for-sms) ### **Improve your email deliverability with DKIM** We’ve added a new feature to help improve your email deliverability using DomainKeys Identified Mail (DKIM). ##### What does it do? DKIM ensures your emails are authenticated, proving to recipients’ email providers that your domain is legitimate, reducing the chance of your emails ending up in spam folders. - [Learn more](https://feedback.starshipit.com/changelog/dkim-setup-for-improved-email-deliverability) ### **Filter orders by tags (Classic UI)** You can now filter unshipped orders by tags in the Classic UI, making it even easier to manage and prioritise your workflow. Whether you’re organising orders by attributes such as 'High Priority', 'Gift Order', or 'International Shipping', this feature allows you to further customise your view based on your needs. **Tip: **Use tags to add custom labels to your orders, making it easier to identify important details about different orders at a glance in the orders grid. Tags help you streamline your fulfilment process by easily communicating instructions to your fulfilment team. ### **Machine-learning estimate transit times: 8 new carriers added** We've expanded our carrier coverage for estimated transit times using machine learning. We’ve now got support for 8 additional carriers! Here's a quick recap: We use our pool of historical delivery data to provide estimated transit times for shipments based on where you're sending to and from, making it even easier for you to plan your deliveries with confidence. ##### Current list of supported Carriers - Australia Post - CouriersPlease - Fastways (Aramex) - MyPost - Startrack - TNT - ⭐ New: NZ Post domestic - ⭐ New: Toll IPEC - ⭐ New: Toll Priority - ⭐ New: NZ Couriers - ⭐ New: Direct Freight - ⭐ New: Post Haste - ⭐ New: Castle Parcels To see estimated transit times, open an order and check the ETA column under the Carrier section. - [Learn more](https://feedback.starshipit.com/changelog/expanded-estimated-transit-times-8-more-carriers-added) ### **New reports** We’re pleased to introduce two new reports: the Shipping Price Report and the Delivery Performance Report. These reports include prebuilt pivot tables and charts based on user feedback, making performance analysis much easier and more efficient for users. - [Learn more](https://support.starshipit.com/hc/en-us/articles/360000383635-Generating-reports) ### **What’s new: Carriers** See what's new with our carrier partners, including CouriersPlease and TNT. ### Ship dangerous goods with CouriersPlease We've streamlined the process for shipping dangerous goods with CouriersPlease. Just add the 'CPL-DGS' tag to your orders, and we'll ensure your shipment is correctly marked as containing dangerous goods. For full details, take a look at our support guide. - [Learn more](https://support.starshipit.com/hc/en-us/articles/10309858950031-CouriersPlease-Dangerous-Goods) ### Ship dangerous goods with TNT We’ve made it easier than ever to ship dangerous goods with TNT. Simply apply the new 'TNT-DGS' tag to your TNT orders, and we’ll automatically flag your shipment as containing dangerous goods. For more details, check out our support guide. - [Learn more](https://support.starshipit.com/hc/en-us/articles/10309586112655-TNT-Dangerous-Goods) ### **What’s new: Integrations, platforms and apps** See what's new with our integration and platform partners. ### Updates for Peoplevox We’ve made some changes to our Peoplevox integration, adding new features to streamline your workflow: ##### Multi-package orders You can now consolidate multiple packages into a single shipment, instead of creating separate consignments for each package in a multi-package order. Simply enable the "Consolidate multi-packages into one shipment" setting, and we’ll generate a single label once the entire order is dispatched. ##### Product Catalogue support We’ve added support for the Peoplevox product catalogue. This allows you to override fields like price or fill in missing attributes (e.g., material, mid code). The catalogue matches SKUs in your order and automatically updates any missing or incorrect details before printing. ##### Carrier service writeback When you change the carrier service in Starshipit, this change will now automatically reflect in Peoplevox, helping you avoid conflicts with platforms like Adobe Commerce and Shopify. To enable this, turn on the "Write back service type to Peoplevox" setting. ##### Company name import Need to import the company name from Peoplevox? You can now do this easily with our new feature. ### **Wrap up** And that wraps up our October 2024 product update. Keep an eye on [our changelog](https://starshipit.canny.io/changelog) to get notified of all new releases, good luck for peak season – and happy shipping!