# Branded tracking

Create and customise your own branded order tracking pages. Add your logo, images, promotional content and loyalty programs. Let customers track their orders!

Canonical URL: https://starshipit.com/branded-tracking-page

### Create your own branded order tracking page

**Keep your brand front-of-mind throughout the delivery process with customisable branded tracking pages.** Add your logo, images, promotional content, loyalty programs, social links and more. Let customers track their order using visual indicators.

- [Start 30-day free trial](https://app.starshipit.com/Dashboard/SignUp.aspx)
- [Book a demo](/book-an-appointment)

**Over 30k retailers use Starshipit to deliver great branded tracking experiences**

### Hello Molly

### Lorna Jane

### Quiksilver

### Culture Kings

### Moustache Republic

### Coast logo

### Starshipit: Your all-in-one platform for order tracking and notifications

**Use Starshipit to manage your eCommerce delivery tracking.** Create branded tracking pages and automated shipping notifications for each stage of the delivery journey.

- [Discover shipping notifications](/shipping-notifications)

### Bhumi reduced customer order inquiries by 50% with branded tracking

**Branded tracking and notifications reduced customer order inquiries by 50%, ensuring Bhumi’s brand experience stayed strong from purchase to delivery.** With all orders, carrier options, and tracking details accessible from a single platform, Bhumi’s team could quickly identify which orders were in progress, which needed attention, and which had been successfully dispatched.

- [Read the full case study](/case-study/bhumi-organic-cotton)

### Transform order tracking into an opportunity

**Turn your branded tracking page into a starting point for new sales.** Customise the page to fit your unique brand, then promote your other products, link to your social channels and more.

### Make checking order status easy for your customers

**Create easy-to-use branded tracking pages** with visual indicators for delivery status, making it easy for your customers to find out where their parcel is.

### Upgrade from courier tracking pages

**You’re in control of your delivery experience.** Direct your customers to your customised tracking page – not your courier’s. Provide clear delivery updates and enable [self-service returns](/branded-returns).

### Manage your order status page using the Brand Hub

**Use our Brand Hub to manage all your brand assets in one place.** Manage logos, colours, URLs, social links and more.

### Build your world-class order tracking process with Starshipit

### Learn more with a personalised demo

Want to chat with an expert about how our shipping platform features could work for you? **Book a demo with our team today!**

- [Book a demo](/book-an-appointment)

## Start your 30-day free trial today

## Branded tracking pages FAQs

### What is a branded tracking page?

A branded tracking page is an order-status page that carries your own brand rather than sending customers straight to a courier site. It gives shoppers one familiar place to check delivery progress and find helpful information, such as support details or return options. [Learn how to configure a branded tracking page.](https://support.starshipit.com/articles/115000827566-enable-and-configure-the-branded-tracking-page)

### Can my shipping notifications link to a branded tracking page?

Yes. Starshipit notifications can send customers to your branded tracking page instead of a courier tracking site when the feature is configured. This gives shoppers a consistent place to follow the order and find help. Check the destination used in each notification template before you switch it on.

### Can I customise my Starshipit tracking page?

Yes. You can add your logo, colours, images, text, notices and contact information to a Starshipit branded tracking page. Customisation options depend on your plan and setup. Keep the page focused on the delivery information customers need, then add only the support or promotional content that is useful at that moment.

### What should a branded tracking page include?

Start with accurate order status and an easy way for customers to get help. Useful additions can include your logo, contact details, delivery notices, return information and relevant promotions. Keep the page focused on the customer’s immediate delivery question so important updates remain easy to find.