As the holiday season approaches, anticipation builds – not just for the festivities but also for the surge in customer orders. Preparing for this peak period is crucial for retailers who aim to deliver joy — not delays. Setting the stage for a seamless shipping experience involves early planning, staying updated, clear customer communication, smart shipping solutions, and incorporating buffer times for the unexpected.Â
In 2025, retailers are entering one of the tightest peak seasons yet. Global shipping costs continue to fluctuate, and carriers are adjusting rates and timelines to meet demand locally and internationally. Whether you’re sending parcels across town or across the world, keeping on top of each carrier’s cut-off dates can make or break your customers’ holiday experience.
In this article, we’ll cover why it’s crucial to have your finger on the pulse during these holidays, including a list of resources with all the important dates to add to your calendar.
Why it’s important to be aware of your cut-off times
If retailers are not prepared, the holiday rush can turn from festive to frantic in no time. That's why keeping a keen eye on shipping cut-off times is a must for any retailer looking to spread cheer without the fear of delays.
Here are 5 good reasons you’ll want to take note of key dates:
1. Meet customer expectations
As everyone gears up for the holiday festivities, customers' expectations for on-time deliveries reach their peak. In fact, a survey by Voxware found that 69% of respondents are much less likely to return to a retailer after experiencing delays. Aligning with cut-off times doesn't just keep you in the good books; it ensures that your customers' holiday experiences are seamless from purchase to unboxing.
2. Optimise your workflow
Knowing when each carrier waves their final wand for shipping helps you plan your logistics with precision. This awareness and predictability results in a more streamlined operation, by allowing retailers to prioritise orders efficiently, keeping the gears of peak season fulfillment well-oiled and ready to go.
3. Promote proactive purchasing
Educating your customers on potential holiday delays early encourages them to make their purchases with plenty of time to spare. This not only ensures their orders are on schedule but also helps distribute your workload more evenly.
4. Effectively manage costs
Being ahead of the game with shipping times can lead to significant savings. You can avoid the higher shipping costs associated with the peak period, keeping your holiday margins merry.
5. Clear communication
Transparency about shipping deadlines is a service in itself. It not only shows your customers that you respect their time, but also builds trust and loyalty. Loyal customers spend 67% more on average than new ones, which underscores the value of maintaining clear and prompt communication.
Holiday cut off dates by carrier
New Zealand Post
Get ready for the holiday season with NZ Post’s carefully outlined schedule. For your local shipping needs, take note of these important cut-off times:
New Zealand:
- Economy: Thursday 18 December 2025
- Courier: Monday 22 December 2025
Australia:
- Economy: Wednesday 10 December 2025
- Courier: Monday 15 December 2025
- Express: Wednesday 17 December 2025
United States:
- Economy:Â Monday 8 December 2025
- Courier: Monday 15 December 2025
- Express:Â Wednesday 17 December 2025
South Pacific:
- Economy:Â Friday 5 December 2025
- Courier: Friday 12 December 2025
- Express:Â Monday 15 December 2025
Asia, Canada, Europe, UK:
- Economy: Monday 1 December 2025
- Courier: Monday 8 December 2025
- Express: Friday, 12 December 2025
Rest of the world:
- Courier:Â Monday 24 November 2025
- Courier: Friday 5 December 2025
- Express: Wednesday 10 December 2025
For the full list of national and international Christmas cut-off dates, visit NZ Post's key sending dates.
NZ Couriers
NZ Couriers is committed to delivering your parcels on time during the festive season. Mark these cut-off dates for sending within New Zealand on your calendar:
- Business Zone Address: Tuesday23 December 2025
- Residential Zone Address: Monday 22 December 2025
- Rural Zone Address: Friday 19 December 2025
Australia -
- Courier: Monday 08 December 2025
- Courier Plus: Wednesday 10 December 2025
- Express: Friday 12 December 2025
Canada & UK -
- Courier: Wednesday 03 December 2025
Rest of world -
- Connect Plus / Express: Thursday 11 December 2025
For detailed information on international shipping and to stay updated with any changes, head over to NZ Couriers' cut-off dates page or download your copy here.
Australia Post
Australia Post is well-prepared to handle your holiday deliveries. Note the following Australia Post Christmas cut-off dates for sending domestic parcels to ensure they arrive in time:
Within Australia (excluding Perth, Darwin, and Hobart) -
- Parcel Post Same State: Monday 22 December 2025
- Parcel Post Interstate: Friday 19 December 2025
- StarTrack Road Express Same State: Tuesday 23 December 2025
- StarTrack Premium: Tuesday 23 December 2025
International -
- Courier parcels & letters: Monday15 December 2025
- Express parcels & letters: Friday 5 December 2025 - Monday 15 December 2025
- Standard parcels: Friday 28 November 2025 – Thursday 11 December 2025
- Economy Air parcels & International Post Registered letters: Friday 21 November 2025 - Thursday 4 December 2025
For a more detailed list of Christmas lodgement dates for retailers, especially those sending large volumes of parcels, refer to the Australia Post Business page for Christmas lodgement dates.
Want more ways to get ready for the rush?
Check out our top 10 peak season shipping tips for practical ways to prepare your team, streamline fulfilment, and keep orders moving smoothly – no matter how busy the silly season gets.
Aramex
For Aramex's holiday shipping, use their handy online tool to get location-specific cut-off dates. Access it here to download your schedule.
DHL
DHL cut-off dates to ship are essential to note, and their 2025 schedule advises the following deadlines to keep your parcels on track:
New Zealand -
- DHL International Economy: Tuesday 9th December 2025
Australia-
- DHL International Economy: Sunday 7th December 2025
Canada -
- DHL International Economy: Monday 8th December 2025
For a more detailed list of Christmas cut off dates for retailers, refer to the international Christmas delivery schedule 2025.
Sendle
Sendle is also geared up to manage your Christmas deliveries, with last pick-up dates to ensure your packages arrive on time:
Australia -
Domestic Standard
- Remote, WA & NT: Monday 08 December 2025
- Remote: Wednesday 10 December 2025
- Regional, National to and from Perth: Friday 12 December 2025
- National: Wednesday 17 December 2025
- Near Metro: Thursday 18 December 2025
- Same City and Near Capital: Friday 19 December 2025
Domestic ExpressÂ
- Remote, WA & NT: Thursday 18 December 2025
- Regional: Friday 19 December 2025
- Same City, Near Capital, Near Metro & National: Monday 22Â December 2025
International:
- Rest of the World: Monday 01 December 2025
- United Kingdom & other Major European destinations: Wednesday 10 December 2025
- United States: Thursday 11 December 2025
- New Zealand: Tuesday 16 December 2025
Head to the Sendle page to get the specifics for various locations and ensure your parcels are under the Christmas tree ahead of the big day. Plus, there will be no peak surcharges in either the US or Canada this holiday season!
CouriersPlease
For CouriersPlease, their holiday shipping schedule is designed to ensure parcels are delivered by December 24th. For the specific cut-off dates tailored to different regions and services, download your copy of the schedule directly from CouriersPlease 2025 Christmas cut-offs.
Royal Mail
As you prepare for the festive rush, here are the essential Royal Mail Christmas cut-off dates for sending within the UK to keep in mind:
- 2nd Class/ 2nd Class Signed For: Wednesday 17 December 2025
- Royal Mail Tracked 48: Friday 19 December 2025
- 1st Class/ 1st Class Signed For: Saturday 20 December 2025
- Royal Mail Tracked 24: Sunday 21 December 2025
- Special Delivery Guaranteed: Tuesday 23 December 2025
Visit their page to see the full list for domestic and international shipping.
FedEx
For FedEx, to ensure your parcels are delivered by Christmas, visit their holiday shipping schedule page for comprehensive shipping resources and deadlines: FedEx Holiday Shipping.
How to make courier delays a problem of yester year
In the bustling holiday season, having multiple shipping carriers available not only provides a safety net against delays but also enhances the customer experience. Here's why adopting a multi-carrier strategy can be a game-changer for your business:
- Reduce the risk - spread your shipping across multiple carriers to reduce dependency on one, safeguarding against unexpected delays.
- Choice at checkout - offer greater flexibility at checkout with a variety of shipping options, catering to different customer needs and timelines.Â
- Reliability - build trust with your customers by consistently meeting delivery expectations, even during the busiest shopping season.
- Competitive advantage - offering a variety of shipping options can set your brand apart, giving customers more reasons to shop with you.
Wrap up
As we wrap up, remember that the key to a stress-free holiday season for you and your customers is planning ahead. By marking these courier-specific cut-off dates in your calendar, you're taking an essential step to ensure that gifts and goods arrive in time for the festivities. Each carrier, from NZ Couriers to Sendle, provides options suited for every need — be it express or standard, domestic or international.
Stay updated with their websites for any last-minute changes and consider offering your customers a variety of shipping options to meet their holiday needs. Here’s to a successful and timely holiday season!
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