# Gorgias software for order tracking Boost efficiency with Starshipit’s Gorgias integration. Answer customer order queries in seconds, keeping customers happy with instant order updates. Canonical URL: https://starshipit.com/gorgias-integrations ### Connect Gorgias software for order tracking and Starshipit for order tracking **Save time and tackle customer order requests effortlessly with Starshipit’s platform designed for retailers using the Gorgias app.** Equip your support team with the tools to elevate customer experiences by pulling order details directly within Gorgias. All powered by Starshipit – the shipping and fulfilment automation platform for online stores. - [Start 30-day free trial](https://app.starshipit.com/Dashboard/SignUp.aspx) - [Get the app](/) Over 30k retailers use Starshipit to save hours every week on shipping and fulfilment ### Culture Kings ### Princess Polly ### Meshki ### Lorna Jane ### HiSmile ### Oz Hair & Beauty ### LSKD ### Boring Milk ### Get started with Starshipit + Gorgias app in minutes One of the most common questions customer-facing teams get is “Where’s my package?”. Instead of manually sifting through orders, simply use our Gorgias integration software to relay order updates to customers in seconds – all from the Gorgias chat. - [Get the app](/) ### Order tracking in Gorgias for online stores Using Starshipit, you can effortlessly handle order queries inside the Gorgias app: - Simplify order tracking across systems and web pages. - Quickly search for order tracking info in Gorgias. - Copy the order number, get the current status and tracking details. Keep customers informed and happy! - [Get the app](/) ### Gorgias API troubles? Skip the build with Starshipit Forget manually integrating with the Gorgias API for order tracking – Starshipit does the heavy lifting for you. Our ready-to-go integration gives you order details directly in Gorgias, with no custom code required. Save your dev team’s time and get instant tracking updates where your support team needs them most. - [Get the app](/) ### Gorgias Shopify order tracking made easy Tired of toggling between Shopify and Gorgias to track orders? Starshipit’s integration gives you access to real-time shipping details in Gorgias, so your team can answer “Where’s my order?” without missing a beat. - [Get the app](/) ### Starshipit, Gorgias & Klaviyo integration: The modern tech stack for online stores Today’s online stores thrive with a seamless tech stack. Using Gorgias and Klaviyo with Starshipit creates a powerhouse trio – support, marketing, and shipping working in harmony. **Seamless integration with 100+ platforms & couriers:** ### DHL eCommerce ### Shopify ### Australia Post ### Adobe Commerce ### Sendle ### BigCommerce shipping app ##### With Starshipit you can... ### Why Starshipit is different: 5-star customer support - Unlimited support: Reach out to our shipping experts whenever you need a hand. - Dedicated onboarding: Free onboarding assistance for every retailer, ensuring a smooth setup tailored to your business. - [Get started](https://app.starshipit.com/Dashboard/SignUp.aspx) ## FAQ: Starshipit + Gorgias app ##### What is Gorgias? Gorgias is a customer support platform built for eCommerce stores, helping teams manage inquiries across channels like email, chat, and social media – all from one place. It’s designed to speed up responses and keep customers happy, and with Starshipit, it gets even better by adding seamless shipping and order tracking into the mix. ##### What is the Gorgias AI agent? Gorgias’s AI Agent is a smart tool that automates responses to common customer questions, like order updates or return requests, using your store’s data and brand voice. ##### Is Gorgias with Starshipit good for B2B stores? Yes. While Gorgias shines for direct-to-consumer shops, you can use Gorgias for B2B too. Starshipit’s shipping automation – like bulk label printing and multiple carrier options – helps B2B wholesalers manage larger orders or complex fulfillment. ##### Can Starshipit help with shipping notifications through Gorgias? Absolutely. Starshipit sends shipping events (like “shipped” or “delivered”) to Gorgias, and if you use tools like Klaviyo with Gorgias, you can trigger customer emails too. It’s a smooth way to keep shoppers updated without manual effort. ##### How does Starshipit work with the Gorgias app? Starshipit integrates directly with Gorgias to bring shipping and order details right into your support tickets. Your team can check tracking statuses, update customers, and resolve “Where’s my order?” questions without leaving Gorgias – saving time and reducing back-and-forth. ##### Gorgias vs. Zendesk – how does Starshipit fit in? Gorgias is tailored for eCommerce with deep integrations like Starshipit, focusing on fast order-related support. Zendesk is more general-purpose, serving various industries with a lesser focus on eCommerce and online stores. Starshipit offers order tracking solutions for both Gorgias and [Zendesk](/zendesk-order-management). ##### Do I need to build an API to use Starshipit with Gorgias? Nope.Starshipit’s integration is plug-and-play – no coding needed. Once connected, your team can access shipping data flows easily, allowing them to focus on support, not tech setup. ##### How long does it take to set up Starshipit with Gorgias? You can be up and running in minutes. Link your Gorgias account to Starshipit, sync your store, and you’re set – no lengthy onboarding required. Plus, Starshipit’s support team is there if you need a hand.