Welcome back to another Starshipit product update. We’ve been busy over the past couple of months, so this update is packed to the gills! You may want to grab a coffee or tea before reading this one.
Highlights of this update include Packing Validation, which can help you streamline your packing process (and avoid sending out incorrect orders) and the Product Catalogue, which lets you store your products in one centralised hub.
We'll also cover the various updates we've made to our carrier and platform integrations, all in the name of helping you deliver better shipping experiences. So, let's get started and see what’s new in Starshipit.
Discover what's new in the Starshipit app, including support for USB scales, updates to the orders grid and improvements to help you work faster and smarter.
Use the Product Catalogue to store all your products in one centralised hub. The Product Catalogue seamlessly integrates with the orders in your eCommerce system, automatically populating those orders in Starshipit with accurate product information.
With this feature, you can avoid the hassle of manually updating orders when important product details are missing. You’ll save valuable time and eliminate errors, ensuring a smoother and more efficient order fulfillment process.
We've made some updates to our Quick Print page to streamline your fulfillment process.
The page has changed from Quick Print to Workflows, and we've changed the terminology of the options from "Print order" to "Scan and print" and "Open order details" to "Scan and open".
In addition to these changes, Workflows now comes with two new features: Packing Validation and Scan Barcodes to Select Packaging (more on these below).
You can use Packing Validation to quickly scan product barcodes and check the product belongs in the order, which helps to reduce errors and improve customer satisfaction. By reducing packing errors you'll save money by not sending out incorrect orders, reduce your customer service enquiries, cut down on returns and create happier customers.
Using a barcode scanner to select packages for your orders is faster and more accurate than manually selecting them. You can simply scan a barcode for each package on your order, and the correct package will be updated automatically.
Save time, provide timely insights, and easily distribute insights to relevant parties by sending reports directly to their email with Scheduled Reporting. Check out the link below for how to get started.
Effortlessly handle "Where's My Order?" inquiries with our Zendesk plugin. You can:
See what's new with our carrier integrations, including updates to DHL Express, Border Express, Royal Mail and Sendle.
Print SKUs on your shipping labels so you can fulfill your orders more efficiently without the need for separate packing slips. We've added this feature to more couriers to streamline your shipping process.
Easily charge your duties and taxes to an alternative DHL Express account when using Starshipit.
Starshipit now supports including the residential surcharge to your Border Express rates. The residential surcharge can be enabled as a default setting in your Starshipit account. Enabling this setting will apply the residential surcharge to all of your Border Express rates.
You can now also book a pickup using Border Express.
We've added support for triggering Royal Mails email and SMS notifications. When you print your orders from here, this will notify Royal Mail that they should send a notification.
Sendle has the option to submit the courier labels barcode back to Starshipit (instead of just the Sendle tracking number). If this is enabled by Sendle on your account, this will also now be visible in Starshipit in the barcodes field.
If you have specific instructions that you would like to be sent to the courier driver for picking up your packages you can configure this in Starshipit.
See what's new with our integrations, including Shopify and Magento 2.
Starshipit now supports shipment transit status updates to Shopify. This enables you to keep your customers informed about their shipment transit status via Shopify notifications, for all the shipments created through the Starshipit app.
Starshipit now features native support for Magento 2 Bundles. This means you can now import your customised, bundled products from Magento 2 into Starshipit. You can view your bundled items on the Customised Packing Slip.
And that’s a wrap! We told you it was a big update! Remember: Subscribe to our Canny page to get our updates as we release them and keep an eye on our YouTube channel for helpful tips and in-depth walkthroughs.
If you’d like to chat with one of our shipping experts to learn more about any of these new features, we're only a phone call (or email) away.
Happy shipping!
Automate your entire shipping process while delivering better experiences for your customers.
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