3 ways to simplify your eCommerce shipping solutions

Learning how to simplify your eCommerce shipping is crucial for improving your customer experience.

From managing inventory, to quality control to choosing the right carrier, shipping and order fulfilment have a lot of steps that you need to consider. And the sooner you learn to simplify each one, the sooner you’ll be scaling your eCommerce store with ease.

Keep reading for all our best tips on simplifying your eCommerce shipping solutions!

What is shipping and fulfilment in eCommerce?

eCommerce shipping and fulfilment gets customer orders into their hands. A good shipping process is the difference between happy customers and customers who never purchase from you again. In fact, 53% of customers won’t even place an order if your shipping details are unclear.

From end to end, shipping and fulfilment systems actually include a lot of steps, and each one needs to be optimised. These steps include:

• Receiving and storing inventory in a way that makes sense
• Checking for stock quality before it is put away to save time when someone orders
• Calculating the correct shipping amount at the checkout
• Choosing the right carrier based on the customers location and order
• Picking and packing orders quickly
• Shipping orders to the customer

Arranging any returns and refunds without damaging the customer relationship

All of this takes time and energy, and all need to be as simple as possible so that you can process orders quickly.

How to choose the right shipping vendor

To make your eCommerce shipping as simple as possible, it is best to use a shipping integration that works alongside your ecommerce platform.

Let’s look at a few factors to look at when choosing the best shipping vendor for your business.

Packaging 📦

Some shipping vendors have set packaging rates. When choosing the right carrier, you’ll need to consider if it is more cost effective to use your own packaging or theirs. It is also a good idea to integrate courier pricing directly with your eCommerce shop so that customers can choose their price tier.

Shipping software 🧑‍💻

If you are self-fulfilling orders, the simplest option to scale your orders is to use a shipping software. Factors you should consider are things like:

• Does it work seamlessly with your eCommerce platform?
• Can you get orders out faster?
• Could someone else use it easily if you had to take a day off?
• Does it reduce errors?
• Can you fulfill orders from a single dashboard?

All of these factors will make it worth it (compared with manually fulfilling orders).

Cost 💰

Of course cost is one of the most important factors in choosing a shipping vendor! No matter how you choose to simplify your eCommerce shipping, you need to balance the cost of:

• Doing it yourself
• Hiring someone versus third party logistics
• Your order volume
• How much customers are paying (blanket fee vs weight/distance)

Once your order number starts to get overwhelming, your sanity usually outweighs the cost of shipping integration.

3 Ways to simplify eCommerce shipping

eCommerce shipping plays a big part in your overall customer experience. Consumers are demanding fast and efficient shipping! We’ve got a few ways you can start to simplify the process in your own eCommerce store.

Use Starshipit to simplify your shipping solutions

eCommerce shipping doesn’t have to be confusing or expensive. With Starshipit, you can get more orders out in less time with less errors. Stop wasting time fulfilling orders manually and start delivering world-class customer service with Starshipit!

If you’re interested in taking your shipping operations to the next level, the best place you can start is with a powerful shipping and fulfilment platform. Get in touch with the team at Starshipit today if you’ve got any questions or sign up for a 30-day free trial to see how it works for your business.