Guide
Getting started with ship from store
Turn your stores into efficient local fulfilment hubs.
For the complete documentation index, see llms.txt.
Simplify your shipping for omnichannel eCommerce
Starshipit simplifies omnichannel shipping. Integrate your sales channels, automate orders and save on shipping rates. Improve customer communication and gain insights to create a unified shopping experience.
- 30-day free trial
- No credit card required
- 5-star support
Over 30k retailers use Starshipit for omnichannel shipping
Omnichannel shipping automation
Automatically import orders from different channels, reducing the need for manual data entry. Reduce handling time, create packing slips, shipping manifests and customs documentation.
Toyworld increased click and collect sales by 198% with omnichannel fulfilment
Since implementing Starshipit and stockinstore, Toyworld achieved a 118% increase in online conversion rates, a 198% increase in click and collect sales in 2022 vs 2021, and national online orders now reach customers on average 3 days faster, or 5 days faster on a local level.
Read the full case studyYour complete omnichannel fulfilment solution
With support for ship from store and click and collect strategies, in addition to flexible delivery options including on-demand, same-day and next-day delivery, Starshipit enables true omnichannel fulfilment with ease.
Omnichannel shipping software that doesn’t cost the Earth
We don’t charge you per label – we’re all about shipping technology that works for you. Access discounted shipping rates or bring your own courier rates – we’ll never clip the ticket.
The world’s leading carriers, at your fingertips
Flexibility is key when fulfilling orders across different sales channels with varying shipping requirements. Leverage multiple carriers to find the most cost-effective shipping solutions, right from within Starshipit.
Simplify your omnichannel shipping reporting
Understand your omnichannel shipping performance. Analyse real-life performance data and make informed decisions. See if carriers are meeting key shipping delivery KPIs. Create your own shipping reports.
Everything you need for omnichannel shipping success
Manage stores from one dashboard
Use the shipping summary to see how stores are operating, including the status of orders.
Access on-demand delivery options
Give your customers a choice around when – and where – they receive their order.
Manage user permissions
Set up your retail stores with only the access they need in Starshipit, ensuring your security.
Shipping notifications
Send customers delivery updates with automated SMS and email notifications, reducing support enquiries.
Branded tracking pages
Keep your brand top-of-mind during the delivery process with customisable branded tracking pages.
Self-service returns
Create a branded returns portal and enable customers to process their own returns, saving you time.
Want to learn more about omnichannel shipping?
Case study
How Toyworld built an omnichannel shipping strategy
How a retail network connected stores, fulfilment and delivery operations.
Blog
In-store fulfilment: How to prepare your retail team
Prepare teams and processes for local fulfilment operations.
Guide
The Shipping Automation Rules Playbook
A practical guide to rules that streamline fulfilment and reduce manual work.
Omnichannel shipping FAQs
What is omnichannel shipping?
Omnichannel shipping connects fulfilment across the places you sell and fulfil from, such as your online store, warehouse and retail locations. The aim is to give customers consistent delivery choices while making orders easier for your team to manage. A strong setup relies on accurate stock, clear routing and practical fulfilment processes.
Can I fulfil online orders from a retail store?
Yes. Ship-from-store lets retailers fulfil an online order from a retail location instead of only a central warehouse. It works best when stock, store capacity and courier collection arrangements are clear. Set routing rules around the conditions your team can reliably meet at each location.
Can I standardise shipping rules across different locations?
Yes, you can use rules to make repeatable shipping decisions, such as choosing a carrier or service based on the order details. The right rules depend on your locations, carrier accounts and fulfilment workflow. Explore rules, notifications and child-account guidance.
Can Starshipit support an own-fleet delivery operation?
Starshipit can support an own-fleet or driver workflow alongside carrier shipping. Your team still needs to define service areas, dispatch processes and how delivery status will be updated. This can be useful where local delivery control matters, but it should be tested against your operational process first.
What is omnichannel shipping?
Omnichannel shipping connects fulfilment across the places you sell and fulfil from, such as your online store, warehouse and retail locations. The aim is to give customers consistent delivery choices while making orders easier for your team to manage. A strong setup relies on accurate stock, clear routing and practical fulfilment processes.
Can I standardise shipping rules across different locations?
Yes, you can use rules to make repeatable shipping decisions, such as choosing a carrier or service based on the order details. The right rules depend on your locations, carrier accounts and fulfilment workflow. Explore rules, notifications and child-account guidance.
Can I fulfil online orders from a retail store?
Yes. Ship-from-store lets retailers fulfil an online order from a retail location instead of only a central warehouse. It works best when stock, store capacity and courier collection arrangements are clear. Set routing rules around the conditions your team can reliably meet at each location.
Can Starshipit support an own-fleet delivery operation?
Starshipit can support an own-fleet or driver workflow alongside carrier shipping. Your team still needs to define service areas, dispatch processes and how delivery status will be updated. This can be useful where local delivery control matters, but it should be tested against your operational process first.
