Last year, 22% of eCommerce stores agreed delivery and fulfilment was their greatest challenge. As consumers delivery expectations get higher and higher, competing against eCommerce giants like Amazon can feel daunting.
The good news is, couriers are stepping up to the plate and offering services that not only meet customer expectations but exceed them.
Cue on-demand delivery service, Sherpa - Starshipit’s latest integration.
Why Sherpa?
Sherpa’s mission is to change the way retailers execute their last-mile fulfilment by empowering eCommerce stores to be able to offer:
- Express and same-day delivery options (1, 2, and 4-hour)
- Weekend, twilight and window-based deliveries
- Complete transparency with live GPS tracking
- Direct courier contact at the click of a button – that's right, your customers can speak directly with their courier driver.
“We are thrilled to partner with Sherpa to bring on-demand and same-day delivery to our product offering. This integration has been highly anticipated by our customers and will enable them to further enhance their customer experience, increase sales conversion and streamline their fulfilment operations.”
— Jennifer Diaz, Head of Growth
A network of 10,000 drivers
Sherpa also has a sharing economy network of over 10,000 drivers (sherpas) - averaging a 4.85-star rating. That means drivers roaming around your area are always ready to pick up those last-minute parcels or urgent orders. Whether you are needing a motorbike, car, or van - Sherpa can provide you with a driver in record time. And they are only getting bigger, growing 110% per year.
Sherpa is changing the way retailers do delivery, increasing conversion and building brand loyalty by giving customers the delivery service they desire.
By integrating Starshipit & Sherpa you can:
Save time by automating your shipping processes
No more logging into multiple platforms. You can now have your eCommerce platform, Starshipit and Sherpa, all talking to each other. When you print a label in Starshipit, a pickup is booked with Sherpa automatically – It is as easy as that!
Reduce parcel queries with great customer service
94% of Sherpa’s deliveries are on time. This coupled with Starshipit’s live shipping notifications and branded tracking pages, customers will feel confident, saving you a lot of questions and support time down the line.
Increase conversion at checkout with more shipping options
Give your customers more choice at checkout. Using the Sherpa integration, display 1-hour, 2-hour, 4-hour and same-day delivery options at checkout.
Get started
If you’re already using Sherpa, you can integrate your Starshipit account easily using our support documentation. Or, if you’re keen to learn more about Sherpa’s delivery service, you can check out their website.
Why Starshipit?
If you’re already using Sherpa, you can integrate your Starshipit account easily using our support documentation. Or, if you’re keen to learn more about Sherpa’s delivery service, you can check out their website.
Ready to start automating?
Automate your entire shipping process while delivering better experiences for your customers.
Starshipit
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