Product update August 2024

Product update: August 2024

2024-08-26

Written by David Renwick

Starshipit August updates

Hey there! 👋 Welcome back to another Starshipit product update. With peak season just around the corner, we’ve been working hard to bring you new carrier integrations, much-requested features and lots of helpful improvements to get you prepared!

Check out the video for a quick overview of the top new releases or read on for the full list of updates!

🔵 Top tip! You can now subscribe to receive email notifications for new changelog entries, simply by clicking "Subscribe" at the top of our changelog.

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Parcel

In this update

Watch the product update video

Get a quick overview of the top new features in the August product update.

What's new in Starshipit

Discover all the new features in Starshipit for August.

Starshipit Dashboard tags

Tags in Classic UI

A much-loved UI 2.0 feature is now available in the Classic UI! Tags allow you to add customised labels to your orders, making it easier to identify important details about different orders. For example, you might add “high priority”, “fragile”, “pre-order” or “out of stock” tags.

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Recommended Packaging graphic

Recommended packaging updates

We’ve made some improvements to our recommended packaging feature. If you haven’t used it before, this handy feature matches the dimensions of items within an order with your configured packages, automatically selecting the best size package every time. It’s a great way to reduce packaging and save costs.



So what’s new? We’ve made some tweaks to our algorithm:

  • We now prioritise the least amount of packages, rather than the least unused space.
  • If there are multiple packages, we'll set the weight of each package to the sum of the items that the algorithm selected to go into this package.
Read more
Display accurate transit times at checkout with Starshipit

Shopify: New 'Checkout Delivery Options' extension

Use our Shopify App? This one is for you. We've released a new 'Checkout Delivery Options' UI extension for our Shopify app. Shopify is deprecating the use of checkout.liquid so we've created this extension to ensure seamless customisation of your checkout process.

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Import tags from Shopify (Classic UI)

Now in Classic UI, you can import Shopify tags into Starshipit and have them appear within the orders grid. You can enable this option from Shopify by heading to Settings > Integrations > Shopify Settings > Advanced and enabling the setting there.

Starshipit Dashboard

New columns for the orders grid (Classic UI)

We’ve introduced several new optional columns to the Orders Grid in the Classic UI, allowing you to quickly see more details about your orders without needing to open each one individually.



You can now add the following columns to the New tab of the Orders Grid:

  • Bin location: The bin locations of the items in the order
  • Company name: The receivers company name
  • Item total: The total number of items in the order
  • Reference: The reference number for the order
  • Shipping paid: The value of the shipping paid by the customer at checkout
  • Tags: The tags assigned to the order

We have also made more columns in the Orders Grid in the Classic UI optional, meaning you can hide columns you previously couldn't to better suit your needs.

Read more

What’s new: Carriers

See what's new with our carrier partners, including Deliver In Person, Mainfreight2Home, UPS and more.

Starshipit and UPS Integration

A lot of UPS updates

We’re always improving our 30+ carrier integrations – and this month our team added a lot of useful functionality to UPS, in addition to getting Starshipit UPS Ready!



Here’s an overview of what’s new with UPS:

  • Cancel shipments: You can now cancel UPS shipments directly within Starshipit, saving you from hopping between platforms.
  • Adult Signature required: Need to send restricted goods? You can now require an adult signature for shipments to ensure age verification. Just tick the Adult Signature box in the order details.
  • Large package and additional handling indicators: Make sure you get accurate rates by flagging shipments as large or requiring additional handling. We've added checkboxes to the order dialog for both Large Package and Additional Handling indicators.
  • Starshipit is now UPS Ready: This partnership reflects our dedication to integrating with top-tier shipping solutions that meet the highest industry standards. You can read more about this in our blog.
Read more

New carrier: Deliver In Person

Here’s a cool one – Deliver In Person is a brand new carrier integration for Starshipit, with a mission to ensure reliable, customer-centric deliveries. Focusing on same-day and next day delivery, Deliver In Person are also capable of reverse logistics, plus real-time tracking and pick ups from DCs and stores.

Right now, Deliver In Person focuses on Sydney, Melbourne and Brisbane, and offers simple flat rates with generous volume rebates.

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Starshipit and Locate2u Integration

New platform: Locate2u

Elevate your fleet management with Locate2u – a new integration for Starshipit. Locate2u enables real-time tracking of your vehicles, route optimisation, and the ability to provide precise ETAs to customers. The result? A platform to seamlessly manage your delivery process and boost customer satisfaction.

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New carrier: Mainfreight2Home

Mainfreight 2Home is a delivery service designed for medium to large items and focused on sending them to home addresses or businesses.

Starshipit now integrates seamlessly with Mainfreight 2Home, enabling you to automatically assign orders from your sales channels to Mainfreight, schedule pickups, send order notifications and more.



Highlights of this service include:

  • No account required for occasional users (credit card booking available)
  • Handles various products: whiteware, brownware, furniture, fitness equipment, electronics, etc.
  • Utilises specialised vehicles and a nationwide freight network
Learn more
Starshipit and New Zealand Couriers Integration

Returns with NZCouriers, PostHaste and Castle Parcels

We’ve expanded our returns capability by including the Freightways carriers for returns, specifically NZ Couriers, Post Haste and Castle Parcels!

Read more

Rendr: Prescription Medication Service and Rendr NZ support!

Do you ship prescription medications? You can now simplify the process using Rendr and Starshipit. This update means you can ship prescription medications using the item_schedule_class product types.

Oh, and you can now also use Rendr services in NZ!

Read more

DHL eCommerce: Adjust tracking ID

DHL eCommerce can adjust the tracking number/shipmentID used, which is useful for matching shipments sent with DHL eCommerce to the original order number.

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Starshipit and NZ Post Integration

NZ Post Domestic: Support for 100 x 150 Label Format

Starshipit now supports printing in the 100 x 150 label format with NZ Post Domestic. This enhancement means you no longer need to adjust or resize print settings to print labels in the 100 x 150 size.

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Starshipit and NZ Post Integration

NZ Post Domestic: 'XL' addon

Starshipit now supports the ability to set your shipment as ‘XL’ when it exceeds standard dimensions and weight with NZ Post Domestic.

This means you can correctly assign XL to non-standard packages, helping you avoid penalties for not declaring that a shipment is outside standard dimensions or weight limits.

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Starshipit and TNT Integration

Ship Dangerous Goods with TNT

Starshipit now supports dangerous goods with TNT. You can add and manage dangerous goods in your TNT courier settings, right from within Starshipit.

What’s new: Integrations, platforms and apps

See what's new with our integration and platform partners.

New platform: Global-e

Starshipit now integrates with cross-border eCommerce solution Global-e. For those unaware, Global-e is set up to help businesses expand internationally by providing localisation services, customs clearance, analytics and more.

Learn more
Helpful person holding lightbulb

Wrap up

And that wraps up our August 2024 product update. Keep an eye on our changelog to get notified of all new releases, and happy shipping!

David Renwick

David Renwick

David is Starshipit's Product Marketing Lead. When he's not whipping up a fresh new product update or chatting to customers for a new case study, you'll typically find him scoping out coffee spots and talking about what's on at the movies. Connect with him on LinkedIn.

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