Keep customers informed with shipping notifications

Send customers live delivery updates with automated SMS and email notifications, reducing support team enquiries. Customise the look and feel of your shipping notifications and choose which ones to send – and when.

How to set up live shipping rates at checkout

Over 30k retailers use Starshipit to automate their shipping notifications

Culture Kings
Super Pharmacy
Lorna Jane
Needle & Thread
Health Post
Oz Hair & Beauty
Branded Tracking Truck illustration showing Starshipit dashboard

Starshipit: Your all-in-one platform for order tracking and notifications

Use Starshipit to manage your eCommerce delivery tracking. Create branded tracking pages and automated shipping notifications for each stage of the delivery journey.

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Delivery Stages with email and SMS notifications

Send a shipping email for each stage of the delivery process

You’ve got full control over your notifications. Create and send email and SMS alerts at five different stages of the delivery process, including when orders are created, out for delivery and delivered.

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Order Tracker SMS Messenger illustration

Reduce your tracking status queries

By giving your customers clear and timely shipping notifications throughout the delivery process, you’ll eliminate those pesky “where’s my parcel” questions and save time for your customer service team.

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Branded Tracking page template with custom fields available

Use shipping notifications to increase brand awareness

Nurture your customers throughout the delivery process. Promote other products, your social channels and include support contact details.

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Brand Hub illustration showing different shipping elements

Manage your delivery notifications from the Brand Hub

Use our Brand Hub to manage all your brand assets in one place. Manage logos, colours, URLs, social links and more.

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Build a world-class shipping notification experience with Starshipit

  • Send package notifications via email and SMS

    Send package notifications via email and SMS

    Keep your customers in the loop throughout the delivery process with email and SMS updates.

  • You control your shipping notifications

    You control your shipping notifications

    Say goodbye to default courier updates – use Starshipit to design every aspect of your notifications.

  • A branded post-purchase experience

    A branded post-purchase experience

    Link customers to your branded tracking pages directly from your notifications, creating a seamless post-purchase experience.

Start your 30-day free trial today

Ready to try Starshipit shipping notifications for yourself? Start your free trial today. Best of all, every customer gets free onboarding, training and support – no matter how many orders you ship.

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Learn more with a personalised demo

Want to chat with an expert about how our shipping platform features could work for you? Book a demo with our team today!

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