Branded returns
Build loyal customers with easy branded returns
Offer a seamless self-service returns experience with Starshipit’s branded returns. Empower customers to generate their own shipping labels and initiate a return.
Build your own returns portal
Create a self-service returns portal with your company branding where your customers can generate their own returns labels.
Start 30-day free trial
Your returns policy matters
Ensure your returns policy is reflected in your returns portal to avoid extra handling time. When you pair a winning returns policy with a branded returns portal, your customers will keep coming back.
Book a demo
Simplify the returns process
Retailers that provide a simple returns process sell more online. Starshipit’s return label generator means that customers who aren’t happy with their purchases can easily return their orders by printing a courier label from the comfort of their own homes.
Book a demoDeliver great customer experiences with branded returns
Self-service returns
Customers can now initiate and generate their own returns shipping labels 🖨️.
Automated return notifications
Keep your customers informed at every step of the returns process with SMS and email notifications 🔔.
Offer flexible returns options
Give your customers a choice of dropping off their return 📦 or arranging a pickup.
Customised to suit your brand and values
Create and embed your branded returns portal directly onto your website 💻.
Set up your account to charge for returns
Add multiple return payment options and set return charges for each of them (i.e. store credit, refund via original payment 💰 or exchange).
Mirror and apply your current returns policy
Configure the portal to reflect your returns policy 📄 by creating rules and automation (i.e. rejecting the return of a specific type of product like earrings).
Branded returns FAQs
Discover our most popular shipping & fulfilment features
- Learn more
Fulfilment automation
Use powerful automation to cut hours off your shipping process every week.
- Learn more
Tracking pages and notifications
Let customers track exactly where their order is – and when they’re likely to receive it.
- Learn more
Choice at checkout
Choose your couriers, negotiate your rates and give your customers a choice at checkout.