Offer a seamless self-service returns experience with Starshipit’s branded returns. Empower customers to generate their own shipping labels and initiate a return.
Ensure your returns policy is reflected in your returns portal to avoid extra handling time. When you pair a winning returns policy with a branded returns portal, your customers will keep coming back.Get started today
Retailers that provide a simple returns process sell more online. Starshipit’s return label generator means that customers who aren’t happy with their purchases can easily return their orders by printing a courier label from the comfort of their own homes.Simplify returns
Customers can now initiate and generate their own returns shipping labels.
Automated return notifications
Keep your customers informed at every step of the returns process with SMS and email notifications.
Offer flexible returns options
Give your customers a choice of dropping off their return or arranging a pickup.
Customised to suit your brand and values
Create and embed your branded returns portal directly onto your website.
Set up your account to charge for returns
Add multiple return payment options and set return charges for each of them (i.e. store credit, refund via original payment or exchange).
Mirror and apply your current returns policy
Configure the portal to reflect your returns policy by creating rules and automation (i.e. rejecting the return of a specific type of product like earrings).
Branded returns FAQs
Use powerful automation to cut hours off your shipping process every week.
Tracking pages and notifications
Let customers track exactly where their order is – and when they’re likely to receive it.
Choice at checkout
Choose your couriers, negotiate your rates and give your customers a choice at checkout.