Shipping automation trusted by 30,000 retailers globally
Hidden costs at checkout lead to lost revenue
When duties and taxes aren’t shown upfront, customers hesitate, or abandon their cart entirely.
For retailers, that uncertainty creates two problems:
- Margins become harder to control
- More orders fall through at the final step
If you want to scale internationally, this is the moment to fix.
Meet your solution for international shipping
Show customers a clear, all-in price before they buy with live rates including shipping, duties, and taxes, powered by our Landed Cost add-on.
They pay everything upfront. Starshipit handles the rest.
Why retailers use Landed Cost
- Protect your margins
No surprise duties later. Customers pay upfront, so you’re not absorbing unexpected costs. - Simplify customs payments
Starshipit manages duties and taxes on your behalf. - Keep everything in one platform
Shipping, duties, taxes, and compliance are all handled together — no extra systems needed.
How it works
Starshipit manages the entire landed cost process, from checkout to customs clearance.
1. Customers see the full landed cost
Using Starshipit checkout rates, your store displays shipping, duties, and taxes together.
2. You collect payment upfront
Your customer pays the full landed cost when they place the order.
3. Starshipit handles customs payments
We pay duties and taxes to Customs and invoice you through your existing Starshipit billing.
Built for smooth customs clearance
Starshipit helps ensure every shipment includes the right customs information:
• HS codes
• Country of origin
• Accurate product values
• Automated DDP rules
This helps orders clear customs faster and supports DDP (Delivered Duty Paid) shipping, avoiding charges on delivery.
Guaranteed landed cost accuracy
If duties or taxes come in higher than the checkout quote, Starshipit covers the difference.
No unexpected costs. No margin risk.
Why Starshipit for international shipping?
One platform, all carriers
Manage domestic and international couriers from a single dashboard, with seamless integrations to DHL, FedEx, UPS, Australia Post, NZ Post, USPS and more.
Automation that saves time
Save time and reduce errors with automation, from generating customs documents and labels to applying rules for duties, taxes, and courier selection.
Better customer experiences
Keep customers informed with accurate landed costs at checkout, branded tracking pages, and proactive notifications – meaning fewer surprises support queries.
Keep shipping with the providers you already know and trust
How Starshipit handles duties and taxes
Starshipit calculates duties and taxes in real time and includes them in your checkout rates, so customers see the full cost before they place an order.
What you can control:
- Show a single landed cost at checkout (shipping, duties, and taxes combined)
- Decide how duties and taxes are applied for each market
- Keep pricing consistent from checkout through to delivery
What Starshipit handles for you:
- Calculate duties and taxes automatically
- Generate accurate customs documentation
- Manage customs payments as part of the shipping workflow
This reduces manual work, keeps pricing accurate, and helps avoid unexpected costs after the order is placed.
Why retailers choose Starshipit for international shipping
- Manage duties and taxes with control
- Use multiple carriers with a single consistent checkout experience
- Handle shipping and compliance in one platform
This helps reduce friction in international orders without adding complexity to your workflow.
It’s not just about shipping internationally. It’s about making it easier to sell globally.
Landed cost and international shipping FAQs
Do I need a Starshipit account to use Landed Costs?
Yes. Landed Costs runs inside Starshipit, so you’ll need a Starshipit account to use it. If you’re not already a customer, you can start with a 30-day free trial, and we’ll guide you through enabling Landed Costs during setup.
You’ll also need the Live Shipping Rates at Checkout add-on enabled to display landed costs to customers at checkout.
How does this solution work?
Starshipit calculates accurate duties and taxes in real time and displays them at checkout, alongside your shipping rates. Your customer pays everything upfront, with no surprise charges on delivery.
Once the order is placed, Starshipit automatically manages customs requirements and payments on your behalf. Duties and taxes are remitted behind the scenes, and you receive a single invoice from Starshipit.
Orders clear Customs smoothly, without delays, rejected shipments, or unexpected costs. And if actual duties or taxes are higher than the amount shown at checkout, our landed cost guarantee means we cover the difference.
What does Landed Costs cost, and what’s included?
Landed Costs is $1,000 AUD per year on an annual plan, plus 10% of the landed cost calculation.
That covers everything you need to ship internationally with confidence: accurate duties and taxes at checkout, automated customs payments, and our landed cost guarantee. If duties or taxes come in higher than expected, we absorb the difference so you don’t have to.
In short, you’re paying for certainty, compliance, and zero margin risk.
See our pricing page for full details.
How do I get access to Landed Costs?
To get started, request access via this form. If you’re already a Starshipit customer, you'll receive instructions to enable Landed Costs on your account. If you’re new to Starshipit, you’ll be guided to start a free trial first.
Will someone contact me after I request access?
Yes. Because Landed Costs requires a guided setup, our team will reach out to help you get everything configured correctly.
Already using Zonos with Australia Post for your US shipping?
If you’re using the Zonos option through Australia Post, switching to Starshipit’s landed cost solution is simple and much more comprehensive.
With Starshipit, you don’t need a separate Zonos account or multiple invoices. Everything - shipping rates, duties and taxes, billing, and compliance - is managed in one place.
Our solution fully replaces the Australia Post/Zonos integration. Just activate it in Starshipit, and you’ll gain the most complete landed cost solution available, backed by our landed cost guarantee.
What couriers can I use with Landed Costs?
Landed Costs currently works with the following carriers:
DHL Express
DHL eCommerce
UPS
FedEx
Australia Post (supported services)
NZ Post (supported services)
These carriers support Delivered Duty Paid (DDP) shipping, allowing duties and taxes to be collected at checkout and paid before the shipment arrives.
If you use other couriers in Starshipit, you can still ship with them as usual; however, Landed Costs will only apply to supported services.
Reference: 1. PayPal, March 2026