Support doc
Using the overview dashboard
Monitor transit times, delivery targets and active delivery exceptions.
For the complete documentation index, see llms.txt.
Shipping automation trusted by 30,000+ retailers globally
Access data-driven estimated courier delivery times
Starshipit combines machine learning with historical delivery data to give you average transit times for a number of leading carriers, including Australia Post, Couriers Please, Aramex and more.
View estimated delivery times for couriers directly in the Starshipit dashboard.
Eat Your Water cut international delivery from 5-15 days to 1-5 days
“Using Starshipit encouraged us to review our couriers too. We can now ship to even more parts of the world, quicker than ever before. It used to take 5-15 days to ship internationally; now it’s down to 1-5 days which is awesome for us and awesome for our customers.”
Liam Scanlan, Founder and Director at Eat Your Water
Read the full case studyDiscover supported carriers for estimated transit times
We support estimated transit times with a range of leading carriers, outlined below.
Starshipit is an award winning technology platform
Recognised by the NZ Hi-Tech Awards, Retail Systems Awards, TIN Awards, NORA Awards, VIP Awards, G2 and more.
Why leading retailers love Starshipit
Discover why leading eCommerce brands choose Starshipit to save time on every order – and effortlessly scale their businesses.
How to choose the best carrier
Optimise your shipping by comparing carriers in Starshipit. Evaluate delivery speeds, reliability, and costs to select the best fit for your needs, whether shipping locally or internationally.
Learn more about how-to-guide-plug-and-play-carriers-in-starshipitShipping internationally? Simplify the process with Starshipit
Make international shipping easy with one platform to manage complex international shipping requirements (including duties and taxes). Streamline and speed up international fulfilment processes so you can focus on the other parts of your business.
Learn more about international-shippingWant to learn more about estimated transit times?
Support doc
Shopify: Display transit times at checkout
Show estimated delivery timeframes to Shopify customers at checkout.
Blog
How long does international shipping take?
Set accurate delivery expectations for cross-border orders.
Blog
Delivery performance KPIs: 13 metrics to optimise the last mile
Track the delivery metrics that show whether carrier promises are being met.
Shipping times – FAQ
What is the average transit time for a carrier?
The average transit time for a carrier varies by distance and mode of transportation but typically ranges from 1 to 5 days for domestic shipments and 2 to 8 weeks for international shipments.
Now, you can track the average transit time for a range of leading carriers, directly from within Starshipit.
How to speed up shipping
To speed up shipping, choose express delivery options, optimise packaging, use reliable carriers, streamline logistics, and maintain good inventory management. You can use shipping automation (like Starshipit) to automate these tasks, including assigning the cheapest or fastest carrier to orders, assigning packaging and more.
How do weekends and holidays affect shipping times?
Weekends and holidays typically extend shipping times as most carriers do not operate on non-business days, delaying the processing and delivery of orders.
How does shipping speed vary by destination?
Shipping speed varies by destination due to factors like distance, local infrastructure, and carrier efficiency. Urban areas often receive faster service than rural or other remote locations. International shipments can face additional delays due to customs processing.
This can be avoided by implementing Starshipit, which can help automate your customs documentation.
What happens if there are delays in shipping?
If there are any delays in shipping, carriers usually notify you (the retailer), who in turn should inform the customer. Compensation or alternative solutions may be offered depending on the carrier's policies and the terms of the shipping agreement.
When you are impacted by delivery delays, the most valuable tool is notifications. It’s best to be open and honest with your customers about any delays with their orders. An informed customer is a happy customer! Use a shipping platform like Starshipit to send out timely notifications.