For the complete documentation index, see llms.txt.
Starshipit saves 30,000 retailers time and money on order fulfilment
Trusted by leading brands around the globe
“Starshipit’s fulfilment platform freed up 50% of our time, so we could focus on growing the business… Human errors reduced by 10% thanks to Starshipit’s auto-address correct.”
Siddharth Puri, eCommerce Developer at Bickford’s
Benefits for all departments
Boost satisfaction across the business
- Discover how
For leadership teams
Stay ahead of the curve with insights into your fulfilment data, using comprehensive reporting tools and dashboards to check on performance.
- Discover how
For eCommerce teams
Treat customers to a seamless delivery experience, optimise notifications for upsells and reduce support tickets with branded tracking pages.
- Discover how
For warehouse teams
Get platforms talking and manage carriers in one place. Auto-assign the best packaging and carrier, then get packing with our handy mobile app.
Keep customers coming back
A premium delivery experience
Give customers a choice at checkout
Display a range of delivery options and shipping speeds at checkout, letting your customers choose what works for them.
Keep them informed and reduce order queries
Create branded tracking pages and automated shipping notifications for each stage of the delivery journey, reducing ‘Where is my order’ queries.
Mitigate delays and avoid spoilage
Automatically correct invalid customer addresses to ensure orders reach the correct destination, reducing delays and potential spoilage.
Save time and money
Keep your fulfilment brewing in the background
Save hours every week
Use our rules automation engine to automatically assign orders containing food and drink products to the right carrier, without lifting a finger.
Automate your packaging
Packaging is the responsibility of the sender. Use Starshipit’s recommended packaging feature to ensure your food and drink products are assigned the correct, compliant packaging, every time.
Keep your delivery costs down
Discover why retailers love Starshipit for managing shipping costs. Get full control over your shipping rates (with no per-label fees), customise your checkout and create happier customers.
Scale your business
The secret ingredient to sustainable growth
Maximise shop floor potential
Do you have retail stores? Easily manage in-store fulfilment, stock transfers and more.
Ship your products internationally
Starshipit makes cross-border shipping easy, including orders with alcohol. Our platform has tools to assign the correct HS codes and customs documentation.
Set up your own fleets and drivers
Set up your own fleets and contracted drivers directly within Starshipit. Then, manage these services alongside your other carriers straight from one dashboard.
One app, over 100 carriers and platforms
No need to build or maintain your own integrations. Starshipit integrates with carriers able to transport your food and drink products, with specialised services for chilled shipping, perishable shipping and more.
Starting out as a small brewpub, Mountain Culture now ships over a million litres of beer across Australia each year. Learn how they use Starshipit to save time, stay in control and deliver cold beers, fast.
In this ebook, you'll learn how to ship food and beverage products with care and speed. You'll also dive into success stories from Bickford’s and Mountain Culture Brewing Co, and get a handy checklist to streamline your fulfilment.
Discover how Bickford’s transformed their 150-year-old brand by streamlining fulfilment with Starshipit, improving customer service and achieving a 50% reduction in handling time.
Food and beverage shipping FAQs
How should food and beverage retailers choose a delivery service?
Choose a service that matches your product, packaging, delivery area and the time it can safely spend in transit. For chilled, perishable or fragile goods, confirm the carrier’s current service conditions directly. Clear delivery cut-offs and tracking updates also help customers plan for orders that need timely receipt.
How should food and beverage retailers set delivery cut-off times?
Set cut-offs around the latest time your team can pick, pack and hand an order to the chosen carrier while still meeting the delivery promise. Review them for weekends, public holidays and different delivery zones. Clear cut-offs help customers order with confidence and give your team a more manageable dispatch plan.
How can shipping automation help food and beverage retailers?
Shipping automation can reduce repetitive processing by applying the right parcel, carrier or label steps when an order meets your rules. For food and beverage teams, that can make dispatch more consistent during busy periods. Build and test each rule around your product requirements and the delivery services available.
Can food and beverage retailers use their own drivers?
Yes. Where local delivery suits your business, Starshipit can support your own fleet or drivers alongside carrier services. You will still need a clear process for route planning, labels and delivery-status updates. This approach is most useful when your team can reliably control the local delivery experience.
How should food and beverage retailers choose a delivery service?
Choose a service that matches your product, packaging, delivery area and the time it can safely spend in transit. For chilled, perishable or fragile goods, confirm the carrier’s current service conditions directly. Clear delivery cut-offs and tracking updates also help customers plan for orders that need timely receipt.
How can shipping automation help food and beverage retailers?
Shipping automation can reduce repetitive processing by applying the right parcel, carrier or label steps when an order meets your rules. For food and beverage teams, that can make dispatch more consistent during busy periods. Build and test each rule around your product requirements and the delivery services available.
How should food and beverage retailers set delivery cut-off times?
Set cut-offs around the latest time your team can pick, pack and hand an order to the chosen carrier while still meeting the delivery promise. Review them for weekends, public holidays and different delivery zones. Clear cut-offs help customers order with confidence and give your team a more manageable dispatch plan.
Can food and beverage retailers use their own drivers?
Yes. Where local delivery suits your business, Starshipit can support your own fleet or drivers alongside carrier services. You will still need a clear process for route planning, labels and delivery-status updates. This approach is most useful when your team can reliably control the local delivery experience.