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eCommerce fulfilment 101: techniques and methods
The essentials of building an efficient fulfilment operation.
For the complete documentation index, see llms.txt.
Over 30k customers use Starshipit for their order fulfillment strategy
What is the pick and pack fulfillment process?
Pick and pack fulfillment is what happens in your warehouse after a customer places an online order. Typically, it involves picking the correct items from the warehouse and packing them for shipping.
Starshipit's order fulfillment system is designed to make pick and pack a breeze, from start to finish.
Luna Rae picks 150+ orders per person per day with mobile pick and pack
“We can switch between three modes; picking, packing or both. First, a team member will use the app’s picking mode, scanning items into totes. Another team member in packing mode then scans the tote to validate the order contains the right products and sizes, packs it up and prints the label ready for the carrier to collect. Throughout the process, all order information is updated across all devices for seamless collaboration.”
Chris Bradley, Director at Luna Rae
Read the full case studyImprove your pick and pack process in 3 steps
Step 1: Picking your items with Starshipit
Get the first stage in the fulfillment process right: picking. You can use Starshipit to generate accurate picking slips, ensuring you collect the right items for packing.
- Print out your picking slip.
- Collect your items from the warehouse.
- Select the package you'd like to send your items in.
- Scan your picking slip to open your order.
Step 2: Packing with Starshipit's scan and pack system
Looking for accurate eCommerce order fulfillment? With Starshipit, you can ensure you send the right products out to customers, every time. Your customers will thank you!
- Open Packing Validation in Starshipit.
- Quickly scan product barcode numbers (or enter numbers manually) to check which products belong in an order.
- We'll mark products meant to be in the order as 'packed' and flag items that aren't meant to be there.
- Complete your packing!
Step 3: Finalise your order
With your picking and packing complete, it's time to finalise your order. Select your package, confirm your carriers and print out your shipping label.
- Scan to select your chosen package.
- Confirm carrier selection + Delivery options.
- Generate and print your shipping label.
Top tip
Automatically assign packages
Starshipit can automatically select the most efficient packaging for your orders. This feature intelligently matches items' dimensions with your configured packages, selecting the best fit. Reduce material waste and your shipping costs!
Learn more about how to automatically assign packagesTop tip
Meet your new pick and pack warehouse management app
Streamline your warehouse workflow with the Starshipit pick and pack mobile app. With built-in barcode scanning and real-time order management, you can efficiently pick and pack orders directly from any iOS or Android device.
Learn more about mobile fulfilmentLearn how packing validation works in Starshipit
More reasons love to Starshipit for order management
Inventory management with barcode scanning
Use Starshipit's Product Catalogue to set up your product barcodes. Then, you'll have them all in one place for product validation.
Scan products and reduce errors
Use barcode scanning with Starshipit to avoid fulfillment errors and make sure you send out the correct orders to customers.
Automate your entire fulfillment process
Starshipit features industry-leading automation features to help you reduce your handling time on every order.
Starshipit integrates with all major carriers and platforms
DHL eCommerce
US FedEx shipping
Australia Post
US USPS
UPS shipping software
NZ Post
Mainfreight 2Home
Get in touch with our shipping experts
Want to learn how Starshipit can simplify your entire in-house fulfillment process? Book a time to chat with one of our shipping experts. Using a specific warehouse management system or have dangerous goods you need to ship? Our team can talk through your specific requirements.
Want to learn more about order fulfilment?
Guide
Digitise your warehouse
Real warehouse workflows for faster, more accurate fulfilment.
Webinar
Go Mobile: The Secret to Saving 80% of Fulfilment Time
See how mobile fulfilment can speed up picking and packing.
Guide
The Shipping Automation Rules Playbook
A practical guide to rules that streamline fulfilment and reduce manual work.
Starshipit picking and packing FAQs
I already have a warehouse scanning system. Why do I need Starshipit?
A scanning system for warehouses is perfect for managing inventory and tracking the movement of products. Starshipit augments these systems, helping you to pick and pack the right items. In fact, Starshipit can help manage the entire process of shipping orders to customers – right up until they receive their products.
Which product scanners or barcode scanners does Starshipit support
Starshipit supports a variety of scanners, but a set number of barcode formats (depending on scanner model).
Is Starshipit barcode scanning software?
Starshipit is a fulfilment automation platform featuring integrations with all major eCommerce platforms and couriers. You can automate the entire fulfilment process, cutting down handling time and human error and improving the customer experience.
As part of this suite of features, you can also use barcode scanners throughout the pick and pack process. Need to scan a barcode to find a product? No problem.