For the complete documentation index, see llms.txt.
Security and trust at Starshipit
You trust Starshipit with every order you ship. That’s why protecting your data is built into how we run our platform, from our independent SOC 2 audit to secure cloud hosting and the access controls your team manages.
If you’re running a security review, our Trust Centre has the documentation you need.
SOC 2 Type 1
Independently audited
Microsoft Azure
Enterprise-grade cloud hosting
99.98% uptime
Reliable shipping infrastructure
GDPR compliant
Protecting personal data
How we keep your data secure
We’ve completed our SOC 2 Type 1 audit, providing independent assurance of the security controls behind Starshipit. You can request the report through our Trust Centre.
Controls for your team
Manage access with single sign-on and user permissions, so your team can use familiar login credentials and access the areas they need.
Single sign-on (SSO)
Connect your existing identity provider, so your team signs in the way they already do. Included in current Enterprise packaging.
IP authentication
Restrict account access to approved IP addresses.
User permissions
Manage each team member’s access by role, area and account.
Running a security review?
Visit our Trust Centre to request the security documentation your team needs, including our SOC 2 audit report. Hosted by Vanta, it manages registration and document access requests.
Security FAQs
Where can I find information about Starshipit's security practices?
This page gives an overview. For detailed documentation, including our SOC 2 audit report, visit our Trust Centre and request access.
Is Starshipit SOC 2 compliant?
Yes. We've completed a SOC 2 Type 1 audit, carried out by an independent auditor. You can request the report from our Trust Centre.
Is Starshipit working towards SOC 2 Type 2?
Yes. A SOC 2 Type 1 audit assesses how our security controls are designed at a point in time. A Type 2 audit goes further, testing how those controls operate over several months. We’ll make the Type 2 report available through our Trust Centre once it’s issued.
Where is Starshipit's data hosted?
Starshipit is hosted on Microsoft Azure, with cloud infrastructure that supports reliable shipping operations.
Is my data encrypted?
Yes. Data is encrypted in transit and at rest.
Does Starshipit back up customer data?
Yes. Data is backed up regularly, and we have a documented incident response and disaster recovery plan.
Does Starshipit support single sign-on (SSO)?
Yes. SSO is included in current Enterprise packaging. You can connect your existing identity provider so your team signs in to Starshipit with the credentials they already use.
How do I get Starshipit's SOC 2 report?
Visit our Trust Centre to request access to our SOC 2 audit report.
How can I contact Starshipit about security?
Talk to our team, and we’ll help you find the information you need.
Where can I find information about Starshipit's security practices?
This page gives an overview. For detailed documentation, including our SOC 2 audit report, visit our Trust Centre and request access.
Is Starshipit working towards SOC 2 Type 2?
Yes. A SOC 2 Type 1 audit assesses how our security controls are designed at a point in time. A Type 2 audit goes further, testing how those controls operate over several months. We’ll make the Type 2 report available through our Trust Centre once it’s issued.
Is my data encrypted?
Yes. Data is encrypted in transit and at rest.
Does Starshipit support single sign-on (SSO)?
Yes. SSO is included in current Enterprise packaging. You can connect your existing identity provider so your team signs in to Starshipit with the credentials they already use.
How can I contact Starshipit about security?
Talk to our team, and we’ll help you find the information you need.
Is Starshipit SOC 2 compliant?
Yes. We've completed a SOC 2 Type 1 audit, carried out by an independent auditor. You can request the report from our Trust Centre.
Where is Starshipit's data hosted?
Starshipit is hosted on Microsoft Azure, with cloud infrastructure that supports reliable shipping operations.
Does Starshipit back up customer data?
Yes. Data is backed up regularly, and we have a documented incident response and disaster recovery plan.
How do I get Starshipit's SOC 2 report?
Visit our Trust Centre to request access to our SOC 2 audit report.
Ready to bring Starshipit to your security team?
Start with our Trust Centre for the full documentation, or talk to our team about how Starshipit fits your requirements.