Grow your 3PL business with shipping and fulfilment automation
Streamline your fulfilment operations to save costs and improve margins while providing exceptional service to your retail customers.
Starshipit is the best tool to manage all your customer accounts from one dashboard.
Join over 30,000 retailers and 3PLs using Starshipit to save time on every order
The shipping and fulfilment solution that scales with your 3PL business
Grow your eCommerce fulfilment with Starshipit. Give your customers access to leading carriers, enable cross-border shipping and access time-saving automation features from checkout through to returns.
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Scale your 3PL fulfilment with ease
Starshipit enables you to effortlessly manage all your customer logistics needs from one central platform.
- Access pre-built integrations with all major WMS, IMS and eCommerce platforms
- High-speed bulk label printing and automated shipping documentation
- Flexible API to integrate your platform with any carrier
Simplified 3PL account management
Manage customer accounts from one dashboard, and let customers manage as much – or as little – of their shipping as you like.
- Set up child accounts to manage multiple brands from a centralised dashboard
- Give customers access to Starshipit and manage permissions
- Support for ship from store/pick up in store
One integration = 30+ carriers
Integrate with Starshipit and gain access to over 30 pre-built carrier integrations.
- No need to build or maintain your own carrier integrations
- Use the rules engine to assign carriers to orders based on weight, destination etc
- Full control over which brands use which carrier accounts
Hear what other 3PLs using Starshipit have to say
"Starshipit gives us access to a wider customer base so that we can offer our services to more businesses - be it the small home-based sellers or large enterprises. Our strong physical presence in Asia and around the world means more online sellers can grow their businesses overseas.”
“Efficiencies created using Starshipit have allowed us to be more competitive in the market and we’ve been able to attract new clients.”
"Starshipit gives us access to a wider customer base so that we can offer our services to more businesses - be it the small home-based sellers or large enterprises. Our strong physical presence in Asia and around the world means more online sellers can grow their businesses overseas.”
“Efficiencies created using Starshipit have allowed us to be more competitive in the market and we’ve been able to attract new clients.”
Control your shipping costs
Starshipit gives you complete control over your shipping costs. Easily compare costs across different carriers, apply margins and hide rates.
- BYO rates, with no additional cost per label, and allow customers to use their own rates
- Toggle rate visibility
- Add margins to shipping rates
- Report on quoted/expected shipping costs to reconcile against actual invoices
Tools to supercharge your warehouse
Access a range of features to speed up cumbersome pick and pack processes and reduce the chance of human error.
- Scan to select packaging and get packaging recommendations powered by machine-learning
- Validate which products belong in an order with our packing validation feature
- Bulk print packing slips, shipping labels and packing summaries
Seamless post-purchase experiences
Keep customers updated with shipping notifications and branded tracking pages, simplify returns, and integrate with other email platforms like Klaviyo.
- Reduce “Where is my order queries” with timely order notifications
- Customisable self-service returns portal
- Order tracker apps for Chrome and Zendesk
Use your own fleet and drivers
Manage your own fleet and drivers alongside third-party carriers in Starshipit alongside your third-party carriers.
- Load shipping rate cards for your own fleets
- Compare delivery services across your own fleet and third-party carriers
- Using Orca Scan, enable drivers to update the tracking status of orders
More tools for 3PLs
Transparent pricing
Match invoices with your shipment data for easy invoice reconciliation.
Reporting and analytics
Access shipping performance dashboards and generate reports.
Secure and stable platform
Enterprise-grade security and 99.98% uptime.
Enterprise support
Dedicated customer success manager and unlimited onboarding.
Ready to streamline your fulfilment operations?
Our dedicated onboarding experts are ready to help get you set up for success.
- Pre-built carrier integrations
- Always expanding list of features
- Enterprise-grade onboarding and support
Starshipit for 3PL - FAQs
What are the main advantages of using Starshipit for my 3PL business?
Primarily, 3PLs using Starshipit see significant cost and time savings. Starshipit enables automating the fulfilment process with tools like Rules Engine, Workflows, Document Manager, Check Addresses & Suggested Merges.
How does Starshipit integrate with existing WMS, IMS, and eCommerce platforms?
Starshipit has best in class integrations with a number of leading platforms, including Shopify, WooCommerce, BigCommerce and more. 3PLs do not need to build and maintain their own integrations which is expensive and time consuming.
Can Starshipit handle international shipping and customs documentation for 3PLs?
Starshipit integrates with all leading global carriers and includes a host of features to enable easy cross-border shipping. Features differ depending on carrier, but Starshipit enables 3PLs to generate and submit customs documentation, set up rules for international orders and more.
How does customer account management work with Starshipit?
3PLs run their operations from a parent Starshipit account, and then set up child accounts for each of their customers.
Child accounts are attached to the main Starshipit account and generally have individual settings e.g. different couriers, integrations, pickup address and more. 3PLs can configure these based on individual customer requirements, and easily switch between different child accounts.
What options does Starshipit provide for controlling shipping costs?
3PLs using Starshipit can manage multiple carriers from one dashboard. This makes it easy to assign carriers to orders, set up lowest cost routing, apply margins and get estimates. 3PLs can also BYO rates.
How does the automated returns process work with Starshipit?
Starshipit helps 3PLs to remain sticky for their customers by offering a self-service returns portal that their customers can put on their own websites.
Then, 3PLs have more visibility over returns coming in from customers, to help streamline the handling of returns. Without this visibility, 3PLs are often just receiving returned orders without context, and need to manually reconcile against orders.
Other returns features include:
- Design email and SMS return notifications
- Set up your account to charge for returns
- Add smart logic to your returns with shipping rules
- Mirror and apply your current returns policy
What kind of support can I expect as a 3PL using Starshipit?
Every Starshipit plan comes with dedicated enterprise onboarding and unlimited customer support.
How does Starshipit ensure the accuracy and speed of label printing and shipping documentation?
Starshipit is designed for high-speed label printing, enabling 3PLs to easily manage large order volumes. Starshipit offers complete printing flexibility, including bulk label printing and printing via API.
Can Starshipit support direct integration with carriers, and how does it manage multiple carrier relationships?
Starshipit comes with a range of pre-built carrier integrations with all leading carriers – a list that is constantly growing. This means 3PLs can easily switch or assign carriers based on specific rules, and not worry about maintaining their own carrier integrations.
What tools does Starshipit offer to enhance warehouse operations?
Starshipit is designed to help 3PL businesses create seamless pick and pack workflows. Starshipit includes specific tools for packing validation, packaging selection, and error reduction in the warehouse. 3PLs can also barcode scanners to print packing slips and packing summaries.
How can Starshipit help reduce customer inquiries about order statuses?
Starshipit enables 3PLs to create branded tracking pages and automated shipping notifications for each stage of the delivery journey, for each individual customer.
It's time to upgrade your fulfilment
Ready to get started? Our shipping experts are ready to assist you every step of the way.