For the complete documentation index, see llms.txt.
Starshipit: The shipping platform trusted by retailers around the globe
Get the advanced shipping platform trusted by over 20,000 retailers internationally. From one dashboard, integrate with leading couriers and eCommerce platforms, print shipping labels, easily manage returns and give your customers the shipping options they want.
Branded tracking and notifications
When customers are left in the dark about their orders, help desk queries spike.
Order tracking pages
Build branded tracking pages with your logo, promotional content, loyalty programs and more.
Shipping notifications
Send customers live delivery updates via email and SMS, and control which updates to send – and when.
Brand hub
Gain full control over the look and feel of your order tracking pages and shipping notifications with our Brand hub.
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Shipping labels + documentation
Generate shipping labels, manifests and customs paperwork – all from our shipping platform.
Generate shipping labels
With one click, print shipping labels to your label printer or download as PDF. Scan packing slips to print labels.
Packing slips, manifests and customs documentation
Generate packing slips, shipping labels, manifests and customs documentation for international orders with one click.
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Create plain labels
Use our shipping platform’s plain label feature to generate labels for ad-hoc orders and pre-paid satchels.
Read more about creating plain labels
Shipping rates
Start shipping today – even if you don't have a carrier account. Bringing your own rates? We don’t charge you per label. We’re all about shipping technology that works for you.
Access different shipping rates
Bringing your own rates? We don’t charge you per label. We’re all about shipping technology that works for you.
Live shipping rates at checkout
Display different delivery options and shipping speeds at checkout so your customers choose what works for them.
Read more about displaying multiple shipping options at checkout
Accurate shipping calculations
Use shipping rules to account for variations in your costs based on destination, weight, or delivery timeframes.
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Pick and pack
Starshipit comes with a range of tools designed to make pick and pack a breeze, from start to finish.
Mobile app
Pick and pack from anywhere using our mobile app, which includes barcode scanning, packing validation and remote printing.
Recommended packaging
Starshipit can automatically select the most efficient packaging for your orders by intelligently matching item dimensions with your packages.
Product catalogue
Store all relevant details about your products within Starshipit, including SKU, HS code and bin location.
Packing validation
Quickly scan product barcode numbers (or enter numbers manually) to check which products belong in an order.
Smart merges
Get merge recommendations for orders heading to the same destination address. Consolidate shipments and cut costs.
Product images
Display product images on packing slips and packing summaries for orders imported from certain sales channels.
Branded returns
Create a branded returns portal, manage international returns and more.
Branded returns portal
Create a branded returns portal that empowers customers to generate their own return shipping labels.
International returns
Easily manage international returns with our shipping platform – all without lifting a finger.
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Returns notifications
Keep your customers in the loop about their return with branded SMS and email notifications.
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Multi-carrier shipping
Our shipping platform gives you one dashboard to manage both your carriers and orders.
Looking to integrate your own fleet? Read more.
Automatically allocate orders to different carriers
With our shipping platform, use the rules engine to automatically assign orders to carriers as they’re imported.
Read more about automatically allocating orders to different carriers
Integrate with all leading carriers
Connect your eCommerce platform with all leading carriers, including Australia Post, DHL, FedEx and more.
Manage your own fleet
Starshipit supports using your own fleet and drivers alongside other carrier options, making it easy to pick the right delivery option for each order.
Read more about managing your own fleet
International shipping
Access new markets, automate international fulfilment processes and generate and submit customs documentation.
Automate international fulfilment processes and returns
Set up rules to automatically generate customs documentation, assign orders to carriers, automate returns and more.
Read more about automating international fulfilment processes and returns
Integrate with international carriers
The shipping platform with support for all major international carriers, including DHL, FedEx, USPS and UPS.
Read more about integrating with international carriers
International shipping tracking
Keep customers informed at every stage of the international shipping journey with email and SMS notifications.
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Choice at checkout
Give your customers a choice of shipping options and control your checkout shipping rates.
Display multiple shipping options at checkout
Offer options like standard, same day, high speed delivery, overnight, weekend and click & collect – and the correct rates.
Read more about display multiple shipping options at checkout
Control over your shipping rates
You bring the shipping rates; we’ll provide the shipping platform. We don’t clip the ticket on your rates.
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Show transit times at checkout
Display accurate transit times from carriers at checkout, so customers know when to expect their order.
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Starshipit is an award winning technology platform
Address validation
Automatically correct invalid addresses, so even if a customer has input the wrong details, the order will still be delivered to the right place.
Industry-leading address validation
Customers use our global address validation features to ensure orders always reach their intended destination.
Bulk auto-correct addresses
With a single click, identify which addresses are incorrect and automatically correct them – saving you time and hassle.
Read more about bulk auto-correcting addresses
Auto-correct individual addresses
Open individual addresses to identify which details are incorrect – then fix them with a single click.
Read more about auto-correcting individual addresses
Reporting and analytics
Generate reports, access a variety of shipping dashboards and export your shipping data in ready-to-use formats.
Report builder and exports
Generate four types of reports, including shipped items, packages sent, unshipped items and shipments per workstation.
Shipping analytics
Analyse multiple shipping metrics to improve your delivery experience and make data-driven decisions.
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API
Incorporate the intelligence of Starshipit into your platform with minimal integration effort.
Access all Starshipit features
Build your own integration with your platforms, then access features like our rules engine and carrier integrations.
Reliable uptime
Our reliable shipping platform API has a 99.99% uptime, so you can integrate your platform with confidence.
Extensive documentation
Access extensive API documentation to get up and running in a matter of hours – not days.
Omnichannel shipping
Manage and fulfil orders from all your sales channels in one dashboard, and experience true, seamless omnichannel shipping with Starshipit
Omnichannel shipping
Integrate your channels, automate orders and save on shipping. Improve communication and use insights to create a unified shopping experience.
Ship from store
Implement your ship from store strategy with Starshipit’s award-winning technology. Keep your freight costs down and increase your delivery speed.
Security, privacy and reliability
Starshipit offers enterprise-grade secure shipping for all retailers, with full GDPR compliance, single sign-on (SSO) support, a comprehensive privacy notice and more.
GDPR compliance
Starshipit's GDPR compliance ensures secure data handling, protecting customer privacy and building trust with your business.
User management
Starshipit has full support for single sign-on (SSO) and user account control, enhancing your security and allowing for seamless team collaboration.
Microsoft Azure hosted
Starshipit is hosted on Microsoft Azure, providing robust security, high availability, and scalable performance for your business.
See how Starshipit works
Not ready for a live demo? Take a tour to see how Starshipit works for yourself.