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Get started with Starshipit

Are you ready to deliver great shipping experiences? Here’s everything you need to get up and running using Starshipit.

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Step 1

Create your Starshipit account

First things first, sign up for your 30-day free trial to start setting up your Starshipit account.

Try free for 30 days
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Step 2

Connect your platforms and couriers

Plug in and start shipping immediately with integrations for eCommerce, IMS, WMS online marketplaces and accounting software – plus the world's leading domestic and international couriers.

View our integrations
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Step 3

Create a world-leading checkout experience

Your customers want choice at checkout. Use Starshipit to offer multiple delivery options, including different couriers, time and price options.

Learn more about choice at checkout
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Step 4

Keep your customers in the loop

Use our branded tracking pages and shipping notifications (email and SMS) to keep customers informed and reduce support tickets.

Learn more about branded trackingLearn more about shipping notifications
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Step 5

Print your shipping labels

Print shipping labels from your thermal printer or download as a PDF. Using a barcode scanner? Scan the packing slip to automatically print a label.

Learn more about printing shipping labels
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Step 6

Streamline your returns process

Returns can be a time-consuming part of the shipping process. With Starshipit, you can create a branded returns portal, relieving staff of a significant time administration task.

Learn more about branded returns
Learn more with a personalised demo

We’re here to help

Starshipit offers free onboarding, training, and support – based right here in New Zealand. Our shipping experts are always happy to help you, whether you send 10 orders per week or 10,000.

Chat to our experts

Automating shipping for over 30,000 companies every day

Getting started FAQs

What should I have ready before shipping-software onboarding?

Bring a list of your order sources, courier accounts, fulfilment locations and the workflows you want to test. Prepare representative orders and product or package data, and identify who can approve changes in each connected system. Agree responsibilities, launch checks and the support handoff with your onboarding team before the switch.

Do I need my own courier account before I can start using Starshipit?

Not always. Starshipit offers plug-and-play options for selected carriers, so eligible businesses can start with a credit card; other carriers require an account arrangement. Choose the carrier services you need, confirm the relevant account requirements, and test a representative shipment before switching live orders to the new workflow.

What should I test before going live with Starshipit?

Before go-live, prove one complete order journey using your real setup: import, address correction, service selection, label printing, tracking writeback and manifest or close-out. Also test reprints and exception handling. This gives your operations team a practical check that the order source, carrier settings, printer and customer updates work together.

Can I automate courier selection once I’m set up?

Yes. Once orders are importing and carrier services are configured, rules can automate actions when orders enter Starshipit. Start with one repeatable decision, such as assigning a service by destination or weight, then test it against representative orders. Check your plan’s rule allowance before you expand the workflow.

What should I have ready before shipping-software onboarding?

Bring a list of your order sources, courier accounts, fulfilment locations and the workflows you want to test. Prepare representative orders and product or package data, and identify who can approve changes in each connected system. Agree responsibilities, launch checks and the support handoff with your onboarding team before the switch.

What should I test before going live with Starshipit?

Before go-live, prove one complete order journey using your real setup: import, address correction, service selection, label printing, tracking writeback and manifest or close-out. Also test reprints and exception handling. This gives your operations team a practical check that the order source, carrier settings, printer and customer updates work together.

Do I need my own courier account before I can start using Starshipit?

Not always. Starshipit offers plug-and-play options for selected carriers, so eligible businesses can start with a credit card; other carriers require an account arrangement. Choose the carrier services you need, confirm the relevant account requirements, and test a representative shipment before switching live orders to the new workflow.

Can I automate courier selection once I’m set up?

Yes. Once orders are importing and carrier services are configured, rules can automate actions when orders enter Starshipit. Start with one repeatable decision, such as assigning a service by destination or weight, then test it against representative orders. Check your plan’s rule allowance before you expand the workflow.