Zendesk order management with Starshipit

Instantly resolve customers' order enquiries with Starshipit's Zendesk order tracking app. Empower your customer-facing teams with seamless access to order details, enabling better customer experiences.

Zendesk and Starshipit Integration

Starshipit works with all major carriers and eCommerce platforms

Australia Post
Shopify
NZ Post
 DHL eCommerce
BigCommerce shipping app
FedEx Express
Wix
Sendle Shipping
Send orders easily with our Etsy shipping app integration
UPS
Parcel

Get started with Starshipit + Zendesk

One of the most common questions customer-facing teams get is “Where’s my package?”. Instead of manually sifting through orders, simply use our Zendesk app to relay order updates to customers in seconds – all from Zendesk chat.

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Starshipit Order Tracker

Discover true Zendesk omnichannel support

Starshipit’s integration with Zendesk allows you to effortlessly handle order queries:

  • Simplify order tracking across systems and web pages.
  • Quickly search for order tracking info in Zendesk.
  • Copy the order number, get the current status and tracking details.
  • Keep customers informed and happy!
Set it up
Starshipit Order Tracker Messenger

Cut down your ticket response time

Your customers want to know where their orders are. With our app for Zendesk, your agents can instantly bring up order details and update customers in seconds. Your agents will save time, and you’ll create happier customers.

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Helpful person holding lightbulb

Get started with your new tool for Zendesk order tracking

Ready to discover how our order tracking app for Zendesk works? We’ve created a handy guide which walks you through the process, step by step. Get started in just a few clicks.

Read our guide
Starshipit dashboard, branded returns and courier integrations

Already a Zendesk user? Trial Starshipit for free today

Get the advanced shipping automation platform designed to help you cut costs and save on handling time. Give your customers a range of shipping options, print shipping labels, easily manage returns and much more.

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Zendesk order management with Starshipit – FAQs

Learn more about our app for Zendesk, including how to get started and support for Shopify.

Can you explain how to set this app up?
Can I use this app to track Zendesk Shopify orders?
Man standing warehouse with hands on shelves

Start your 30-day free trial today

Ready to try Starshipit for yourself? Start your free trial today. Best of all, every customer gets free onboarding, training and support – no matter how many orders you ship.

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