50%
fewer WISMO queries*
Keep customers updated before they need to ask.
For the complete documentation index, see llms.txt.
Shipping platform for retailers
The shipping platform for faster, more controlled fulfilment
Connect your stores and carriers, then manage shipping labels, tracking and automation in one place.
Starshipit helps retailers save time, reduce manual work and give customers a better delivery experience from checkout to delivery.
Are you a 3PL? Explore Starshipit for 3PLs.
Trusted by 30,000+ retailers and fulfilment teams worldwide
The cost of manual shipping
Shipping gets harder as you grow. A shipping platform helps you stay in control.
Shipping should get orders out the door, not take over your team’s day.
But when your team is switching between carrier portals to compare rates, fix addresses, print labels and chase updates, dispatch slows, errors creep in and customers wait for answers.
Starshipit brings it all into one shipping platform, so your team can ship faster, reduce manual work and stay in control as you grow.
One dashboard for shipping automation
Reduce up to 50% of your handling time with Starshipit's shipping automation software.
Manage multiple carriers from one dashboard, then automate the repeat work that slows dispatch down.
From printing shipping labels and sending order notifications to creating packing slips and manifests, Starshipit helps your team move faster with less manual work.
Why Starshipit
More orders out the door.
Less work to get them there.
Starshipit helps you automate the repeat work behind every shipment, so you can scale fulfilment with more control.
10%
fewer manual errors*
Catch mistakes earlier with scan-led fulfilment checks.
20%
leaner dispatch team*
Scale order volume without adding the same level of manual effort.
Growing your order volume shouldn't mean more per-label fees.
We're here to make shipping easier, not take a cut of your carrier rates. Connect your carrier accounts and use the rates you've negotiated, without Starshipit adding a fee to every label.
*Based on reported customer outcomes. Results vary by workflow, order volume and setup.
How it works
How Starshipit's shipping platform moves orders from checkout to delivery
01
Connect your orders and carriers
Bring your eCommerce platforms, marketplaces, inventory systems and carrier accounts into one shipping workflow.
02
Automate every shipping decision
Set shipping rules for carrier, service, package and label choices, so your team doesn't have to make the same call on every order.
03
Print labels and dispatch faster
Create shipping labels, packing slips and manifests in bulk or scan to print as you pack. Then send tracking updates as orders leave your warehouse.
04
Use shipping analytics to keep improving
See carrier, delivery and warehouse performance in one place, so your team can spot what needs attention and make better shipping decisions.
Explore the platform
Explore the features that power
smarter shipping
Checkout to delivery
Turn delivery choice into customer confidence
Give customers the delivery options that work for them at checkout, from standard and express shipping to same-day delivery, weekend delivery and click and collect. Show accurate live rates and carrier transit times, then keep them informed with branded order tracking and live delivery updates by email and SMS.
Multi-carrier shipping and shipping rules
Choose the right carrier, automatically
Connect your carrier accounts and use shipping rules to automatically assign the right courier and service to every order. Manage your own fleet alongside your carrier options, use the rates you’ve negotiated and keep control of your shipping costs, with no extra fees per shipment.
Picking and packing
Pick, pack and dispatch with confidence
Give your team the tools to catch errors before orders leave the warehouse. Validate and correct addresses in bulk or individually, verify items as they are packed, and use product images, catalogue data and packaging recommendations to make each dispatch more accurate.
Shipping labels and documentation
Create every shipping document in one place
Generate shipping labels, packing slips and manifests for everyday orders, including plain labels for ad-hoc shipments and pre-paid satchels. For international shipping, create the customs documentation you need alongside the label, so dispatch stays moving without extra admin.
Reporting and shipping analytics
Turn shipping data into better decisions
Track the shipping metrics that matter across your operation, from delivery performance and carrier costs to warehouse activity. Build and export reports for shipped items, packages sent, unshipped items and shipments by workstation, so your team can spot issues and improve the delivery experience.
Beyond shipping
Fulfilment solutions that grow with you
More ways to fulfil, when you need them. Add deeper fulfilment capability without replacing the platform your team already knows and trusts.
Returns management
Give customers a branded self-service returns experience while automating return policies, approvals and communications. Reduce manual admin, improve customer satisfaction and recover more revenue.
Live rates at checkout
Display accurate shipping rates and delivery estimates for each customer's order and destination. Protect your shipping margins, reduce cart abandonment and help customers choose the right delivery option.
Duties and taxes
Calculate, collect and remit duties and taxes automatically, so customers see the full landed cost upfront. Protect your margins, simplify customs compliance and reduce unexpected cross-border costs.
Multi-location and multi-brand management
Set up child accounts for each brand or location. When you need more control, use Ops Manager to manage orders, performance and ship-from-store across your accounts.
Mobile pick and pack app
Pick, pack and verify orders wherever your team works. Scan barcodes, validate every item and print remotely to reduce packing errors, minimise avoidable returns and keep fulfilment moving.
Warehouse management
Improve fulfilment speed and accuracy as your operation grows. Manage inventory, picking, packing and dispatch in one connected workflow, so your team has more control to keep orders moving.
“I recommend Starshipit to everyone I meet that sells online. I even invite them into the warehouse to see how it works. If I’d been given that chance, I would’ve picked Starshipit far sooner.”
Guy Nappa, Director, Oz Hair & Beauty
“Biggest time saver ever. Has saved me hours of work daily. My only regret is not implementing this app sooner. The customer service and set up help you receive is also 5 star. Couldn’t be happier.”
Alysso Salvo, Founder, Her Empire
“Starshipit is a premium software solution without the premium price tag. It allows us to update and print customers’ labels quickly while providing reliable tracking on the spot. It’s extremely clear and user friendly and gives us heaps of flexibility.”
Danny Efendi, Logistics Fulfillment Manager, Showpo
Built for confidence
Secure, reliable shipping software your team can depend on
Starshipit helps you manage shipping with the controls, privacy and reliability growing retailers need, including 99.9% uptime to help keep dispatch moving and SOC Type 1 compliance.
Protect customer data
GDPR-compliant data handling helps you manage customer information responsibly.
Control team access
Use single sign-on (SSO) and user management to give the right people the right level of access.
Run on reliable infrastructure
Starshipit is hosted on Microsoft Azure, supporting secure, scalable and highly available shipping workflows.
We’re here to help
Real support from day one
Every Starshipit customer gets free onboarding, training and ongoing support. Our shipping experts help you connect your systems, set up the right workflows and get your team confident using the platform.
- Free onboarding
- Training for your team
- 5-star local support
FAQs
Shipping platform FAQs
What is a shipping platform?
A shipping platform gives your team one place to manage the everyday work behind every order. It connects your sales channels and carriers, then helps you create labels, apply shipping rules, send tracking updates and manage returns.
How is Starshipit different from other shipping software?
Starshipit brings your carrier accounts, shipping rules, labels, checkout delivery options and post-purchase updates into one workflow. You can use the carrier rates you have negotiated, without an extra fee on every shipment.
Is Starshipit right for my business?
Starshipit is designed for eCommerce and omnichannel retailers that want more control over fulfilment as they grow. It also supports 3PLs that manage shipping workflows for multiple clients.
How much does Starshipit cost?
Our plans are based on your average monthly shipping volume, so you can choose the level that fits your business. They’re flexible too, with fulfilment solutions you can add as your needs grow. View pricing.
Can I use my own carrier accounts and negotiated rates?
Yes. Connect your own carrier accounts and keep the rates you’ve negotiated. Starshipit doesn’t add an extra fee to every label when you use your own rates.
Which carriers can I connect with Starshipit?
Connect supported carrier accounts in your market and manage them alongside your own fleet. Shipping rules then help choose the right courier and service for each order.
Which eCommerce platforms and business systems does Starshipit integrate with?
Starshipit connects with all leading eCommerce platforms including Shopify, plus inventory, warehouse and accounting systems. This keeps order information flowing into one shipping workflow.
Can Starshipit automate labels, carrier selection and customs documents?
Yes. Use order data and shipping rules to automate label creation and carrier selection. For international orders, create customs documentation alongside each shipping label to reduce manual admin and keep dispatch moving.
Can I show live rates at checkout and keep customers updated after purchase?
Yes, absolutely. With Starshipit, you can display delivery options, shipping rates and carrier transit times at checkout, then keep customers informed with branded tracking and delivery notifications by email and SMS.
What support is included when I get started?
Your free 30-day trial starts with a call with our support team. They’ll walk you through connecting your carriers and systems, then setting up the workflows that suit your business. You’ll have free onboarding, training and ongoing support from people who are easy to reach when you need help. Start your free trial.
What is a shipping platform?
A shipping platform gives your team one place to manage the everyday work behind every order. It connects your sales channels and carriers, then helps you create labels, apply shipping rules, send tracking updates and manage returns.
Is Starshipit right for my business?
Starshipit is designed for eCommerce and omnichannel retailers that want more control over fulfilment as they grow. It also supports 3PLs that manage shipping workflows for multiple clients.
Can I use my own carrier accounts and negotiated rates?
Yes. Connect your own carrier accounts and keep the rates you’ve negotiated. Starshipit doesn’t add an extra fee to every label when you use your own rates.
Which eCommerce platforms and business systems does Starshipit integrate with?
Starshipit connects with all leading eCommerce platforms including Shopify, plus inventory, warehouse and accounting systems. This keeps order information flowing into one shipping workflow.
Can I show live rates at checkout and keep customers updated after purchase?
Yes, absolutely. With Starshipit, you can display delivery options, shipping rates and carrier transit times at checkout, then keep customers informed with branded tracking and delivery notifications by email and SMS.
How is Starshipit different from other shipping software?
Starshipit brings your carrier accounts, shipping rules, labels, checkout delivery options and post-purchase updates into one workflow. You can use the carrier rates you have negotiated, without an extra fee on every shipment.
How much does Starshipit cost?
Our plans are based on your average monthly shipping volume, so you can choose the level that fits your business. They’re flexible too, with fulfilment solutions you can add as your needs grow. View pricing.
Which carriers can I connect with Starshipit?
Connect supported carrier accounts in your market and manage them alongside your own fleet. Shipping rules then help choose the right courier and service for each order.
Can Starshipit automate labels, carrier selection and customs documents?
Yes. Use order data and shipping rules to automate label creation and carrier selection. For international orders, create customs documentation alongside each shipping label to reduce manual admin and keep dispatch moving.
What support is included when I get started?
Your free 30-day trial starts with a call with our support team. They’ll walk you through connecting your carriers and systems, then setting up the workflows that suit your business. You’ll have free onboarding, training and ongoing support from people who are easy to reach when you need help. Start your free trial.