Written by David Renwick
From day one, we’ve designed Starshipit to help retailers deliver better experiences for their customers. We want to build the world’s best shipping and fulfilment platform so you can focus on what you do best – running your business.
That’s why we’re excited to publish our latest product update, now in a new quarterly format. In this update, you’ll learn about the new features and tools you can access right now, new courier services we’ve added (plus updates to our existing set) and some of the other areas of Starshipit that we’ve been working on.
As it’s the last product update of 2022, we’re also going to recap some of the biggest feature releases of the year. So, without further ado, let's take a look at what the Starshipit chefs have been whipping up.
This year, we’ve been hard at work on new features to optimise your checkout experience and streamline your fulfilment processes. We’ve also released some major updates to existing features (and integrations, but more on that later).
Managing multiple brands and shipping locations? We’ve made this much easier with the expansion of our quick print and search features. You can now find orders and print them no matter what account they're in, all from one place.
We added functionality to our rules engine to help dynamically select which package your items should be sent in to make shipping a little bit smoother. You can also now automatically apply tags to your orders.
We’ve updated our integrations with Shopify, Dear and Unleashed so you can import one Starshipit order per shipment that’s created in the original platform.
This is a change from how we used to manage multiple shipments, where Starshipit would create individual orders for each new sales order.
Shopify got a major facelift with the release of Shopify Enhanced. This includes the above multi-shipment update, importing tags, real time update and built-in support for incoterms.
Use our new analytics dashboards to improve your delivery experience with real-life shipping performance data from your business. Make data-driven decisions and learn if your couriers are meeting DIFOT (Delivered In Full, On Time) KPIs.
Advanced filtering and visuals identify the specific root causes behind shortfalls. Use these insights to have informed discussions with your couriers.
Incorporate shipping performance data into your current reporting processes and export the data into tools like Power BI or, slice and dice it any way you like using our report builder feature. Contact us to learn more about Shipping Analytics.
Our new UI 2.0 is the next evolution of Starshipit. We’ve built new functionality into the Starshipit platform which will make your shipping and fulfilment more efficient.
Here’s an overview of the primary new features:
"The new UI is way better; I won't be going back. There's much less clicks and everything is easier!" – Daniel at Budget Beauty
"The amount of customising you can do in our views now in 2.0 is wonderful!! Thank you for all the hard work!" – Kim from The Rainbow Syrup company
"It looks great and it feels faster and more responsive" – Dan at Ozzy Man
Simplify and automate your returns process with the returns portal so that your customers can self-service, track their returns and feel confident making purchases with you.
Contact us to learn more about the returns portal and how you can add it to your Starshipit account today.
Our new rules logic for checkout rates feature can help you optimise your checkout experience, increase repeat purchases and decrease shipping costs.
You can rules to do things like:
We’ve got a global network of leading domestic and international couriers available, with more being added all the time.
By integrating your account with any of the couriers below, you can easily manage online orders, couriers, labels, address validation, packing slips, shipping notifications, and more, all from one central platform.
Amazon Easy Ship is a delivery service available for Amazon sellers. When you use Amazon Easy Ship, your orders are picked up from your pickup location by an Amazon-managed logistics service and delivered to your customers.
FedEx focuses on delivering packages by a certain time. Access leading FedEx delivery products right from within Starshipit.
The United States Postal Service (USPS) is one of the largest providers in the world, with more than 34,000 retail locations and deliveries to 150.4 million residences and 12.8 million businesses at least 6 days a week.
With Uber Direct, businesses can use Uber's network of drivers-partners to move goods within their supply chain.
PBT provides a comprehensive range of express courier and general freight services across New Zealand.
Direct Freight provides efficient transport and logistics to businesses across Australia, focusing on a high level of customer service.
Rendr’s data-driven delivery technology seamlessly connects retailers to ANZ’s largest network of integrated on-demand carriers, allowing them to unlock a range of delivery options.
We’re more than just a great shipping solution... Check out Starshipit on these other channels.
We’re regularly posting videos on a whole range of shipping and fulfilment topics, from tips for international shipping to guides and tutorials for the Starshipit platforms.
And that’s it for 2022! In conclusion, we’ve added a range of exciting new features and improvements that are sure to enhance your experience. From the new user interface to the improved performance and functionality across the board, 2022 has been a big year.
Of course, our team will be hard at work in the final weeks of the year making sure everything is running smoothly for those last-minute holiday orders. Thank you for choosing Starshipit, and we look forward to continuing to provide you with the best possible shipping platform.
Stay tuned to our blog and social channels for more exciting updates in 2023!