One of the best Gorgias integrations for order tracking
Save time and tackle customer order requests effortlessly with Starshipit’s platform designed for retailers using the Gorgias app. Equip your support team with the tools to elevate customer experiences by pulling order details directly within Gorgias.
All powered by Starshipit – the shipping and fulfilment automation platform for online stores.
Over 30k retailers use Starshipit to save hours every week on shipping and fulfilment
Get started with Starshipit + Gorgias app in minutes
One of the most common questions customer-facing teams get is “Where’s my package?”. Instead of manually sifting through orders, simply use our Gorgias integration software to relay order updates to customers in seconds – all from the Gorgias chat.
Order tracking in Gorgias for online stores
Using Starshipit, you can effortlessly handle order queries inside the Gorgias app:
- Simplify order tracking across systems and web pages.
- Quickly search for order tracking info in Gorgias.
- Copy the order number, get the current status and tracking details.
Keep customers informed and happy!
Gorgias API troubles? Skip the build with Starshipit
Forget manually integrating with the Gorgias API for order tracking – Starshipit does the heavy lifting for you. Our ready-to-go integration gives you order details directly in Gorgias, with no custom code required. Save your dev team’s time and get instant tracking updates where your support team needs them most.
Starshipit, Gorgias & Klaviyo integration: The modern tech stack for online stores
Today’s online stores thrive with a seamless tech stack. Using Gorgias and Klaviyo with Starshipit creates a powerhouse trio – support, marketing, and shipping working in harmony.
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Starshipit
Send shipping events – like ‘order shipped’ or ‘delivered’ – directly to Klaviyo, so your customers can stay in the loop without manual updates.
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Klaviyo
Craft personalised shipping notification emails that delight. From “out for delivery” to “on its way,” keep shoppers engaged at every step.
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Gorgias
Resolve customer support queries fast and turn every support ticket into relationship-building opportunity – boosting both loyalty and review scores.
Over 30 platforms supported
With Starshipit you can...
Speed up fulfilment
Manage your sales channels and carriers from one dashboard and set up automations to reduce your manual shipping tasks.
Save on shipping costs
Start shipping today – even if you don't have a carrier account. Bring your own shipping rates with no per label costs.
Scale your operations
Scale internationally and access new fulfilment options like ship from store. Starshipit’s your partner for growth.
FAQ: Starshipit + Gorgias app
What is Gorgias?
Gorgias is a customer support platform built for eCommerce stores, helping teams manage inquiries across channels like email, chat, and social media – all from one place. It’s designed to speed up responses and keep customers happy, and with Starshipit, it gets even better by adding seamless shipping and order tracking into the mix.
What is the Gorgias AI agent?
Gorgias’s AI Agent is a smart tool that automates responses to common customer questions, like order updates or return requests, using your store’s data and brand voice.
Is Gorgias with Starshipit good for B2B stores?
Yes. While Gorgias shines for direct-to-consumer shops, you can use Gorgias for B2B too. Starshipit’s shipping automation – like bulk label printing and multiple carrier options – helps B2B wholesalers manage larger orders or complex fulfillment.
Can Starshipit help with shipping notifications through Gorgias?
Absolutely. Starshipit sends shipping events (like “shipped” or “delivered”) to Gorgias, and if you use tools like Klaviyo with Gorgias, you can trigger customer emails too. It’s a smooth way to keep shoppers updated without manual effort.
How does Starshipit work with the Gorgias app?
Starshipit integrates directly with Gorgias to bring shipping and order details right into your support tickets. Your team can check tracking statuses, update customers, and resolve “Where’s my order?” questions without leaving Gorgias – saving time and reducing back-and-forth.
Gorgias vs. Zendesk – how does Starshipit fit in?
Gorgias is tailored for eCommerce with deep integrations like Starshipit, focusing on fast order-related support. Zendesk is more general-purpose, serving various industries with a lesser focus on eCommerce and online stores. Starshipit offers order tracking solutions for both Gorgias and Zendesk.
Do I need to build an API to use Starshipit with Gorgias?
Nope.Starshipit’s integration is plug-and-play – no coding needed. Once connected, your team can access shipping data flows easily, allowing them to focus on support, not tech setup.
How long does it take to set up Starshipit with Gorgias?
You can be up and running in minutes. Link your Gorgias account to Starshipit, sync your store, and you’re set – no lengthy onboarding required. Plus, Starshipit’s support team is there if you need a hand.